Yesterday
International Business Manager
Isisekelo Recruitment
South Africa, Johannesburg
International Business Manager - MidrandWhat an exciting opportunity for the right individual that has the experience and loves to travel. To work with a leading Restaurant Brand Internationally.Based in Midrand South Africa the role is to grow existing and new international territories and ensure compliance to group standards from a People, Food, Guest and Business perspective.PURPOSE The role is to grow existing and new international territories and ensure compliance to group standards from a People, Food, Guest and Business perspectiveAREAS OF RESPONSIBILITYPEOPLE Reviews and implements the perfect people mix per restaurant including driving scheduling to deliver on a great guest experience taking into account the labour cost budget inInternational territories.  Drive and guard the Company culture for crew in International.Makes sure that country people practices are aligned to Company group standards.FOOD Accountable to manage, correct, drive all aspects relating to great food from the back door to the table.Responsible for reviewing all Company supply chain orders to ensure that only approved product is served in country.Works with Supply chain teams to share forecasts for international Supply by territory.Schedules training programs between in country BOH leaders and Support office training team to maintain food quality.Works with in country leadership to review menu performance and develop annual menu to keep the brand relevant in countryGUEST Schedules training programs between in country FOH leaders and support office training team to deliver Company guest experience.Spends time on the floor with guests during busy times.Reviews guest feedback and works with in country team to maintain an above 4.5 review score on guest platforms.Drives relevant locality marketing activities to attract guests in country.BUSINESS Develops Licensee engagement plan to connect the support office with in country leaders to keep international territories aligned to the Company brand.Drives license partners to meet restaurant performance schedule.Develops annual business plans and budgets per country and per restaurant that include targets, monthly milestones and supporting activities and projects to achieve the budget.Briefs the marketing team on what is needed per restaurant to attract, retain guests, and build relationships with communities.Prepares a monthly report per restaurant.Works with the country leaders to achieve Food cost and controllable expense budgets in line with the business budget.Stays connected with the broader international hospitality industry.Building relationships and getting the Brand name out there.Connects with potential country licensees to grow the Brands international presence.Develops market entry reports for potential territories, reviewing the market competitors, guest profile and supply chain.Works with the business finance team to approve monthly turnovers and collect any outstanding funds.SKILLS Industry related leadership experience of at least 5 years in a multi-unit restaurant environment.Strong business acumen.Must be able to read and interpret a business income statements and spot levers that contribute to results.Natural people person. Strong and articulate communication skills written and verbal.Strong crisis management and conflict mediation skillsMust have managed a restaurant. Understand the ins and outs of what makes restaurants great.Build and nurture trust with teams, customers and external suppliers.Strong organizational and planning skills. We do NOT want a chaotic operator/fire fighter who runs from problem to problem.Strong POS and stock management skills.Experience in Labour management and payroll systems.Strong MS office skills especially Excel.International business development experience.Strong negotiation skills.Valid passport (EU or British passport will be advantageous)Prepared to travel extensively throughout Europe/Africa and the UKQUALIFICATIONS Hospitality and business qualification an advantage#J-18808-Ljbffr
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