ADVERTISEMENTInstallations SupervisorFidelity CashMaster, WaltlooReporting to: Logistics Manager, CashMasterThe above position is vacant at CashMaster in Waltloo, reporting to the Logistics Manager: Operations.The purpose of the position is to oversee the Installations and Drilling teams for FCM. Oversee the efficient operation of the Installations Department and provide strong leadership to the team.Minimum Requirements:Matric / Grade 12 / National Senior Certificate.Relevant post-matric qualification.Ability to work under pressure and meet targets and deadlines.Advanced Excel knowledge.Knowledge of the Cash Industry will be advantageous.Technical understanding.Proven ability to lead a team.Key Performance Areas: (not totally inclusive)Managing the Installations and Drilling teams.Ensuring team workflow is up to date.Ensuring that escalations are managed effectively and timeously.Updating CIMA installations report.Fleet management for Installations and Drilling teams.Ensuring optimum productivity levels for the teams.Ensuring excellent quality of work from teams.Conduction regular customer satisfaction surveysAdherence to budget and cost-saving initiatives.Ensuring effective collaboration between the Installations and other departments.Core CompetenciesDemonstrates integrity by modelling CashMaster’ s values and ethical standards.Strong analytical skillsFocuses on impact and result for the client and responds positively to feedback.Leads teams effectively and shows conflict resolution skills.Consistently approaches work with energy and a positive, constructive attitude.Builds strong relationships with clients and external actors.Remains calm, in control and good humored even under pressure.Demonstrates openness to change and ability to manage complexities.Ability to advocate and provide policy advice.Ability to promote integrity and business ethics; demonstrate mature judgment, trust and open communication; ability to ensure effective teamwork, collaborative behavior and team spirit.Ability to develop collaborative and harmonious relationship with external partners and clients at the senior level.Excellent communication and negotiation skills to persuade and influence others.Ability to multi-task and prioritize work schedules.Skills AnalyticalCommunicationCritical thinkingDiplomacyLeadership and team buildingChange management.Project managementPersuasion and influencingJudgement and decision makingService orientation.We reserve the right not to make an appointment to any advertised position.Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team. Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful. E and OE#J-18808-Ljbffr