Job Specification

Key Performance Areas:

Picking

Allocate shipments to cages based on priorities and planned orders.
Assign duties to staff and replenish pick faces daily.
Ensure stock age requirements meet customer standards.
Oversee fast, efficient picking of loads for dispatch.
Inspect cages daily, resolving stock queries.
Continuously monitor staff to ensure correct and prioritized load picking.
Minimize out-of-stock situations and maintain high service levels.
Investigate system-related and stock discrepancy issues.
Assist with daily incorrect pallet checks.
Liaising with Receiving and Inventory departments regarding out of stocks, promotions, products on hold etc.
Ensure accurate picking and packing of monthly hampers.

Receiving

Oversee truck offloading and record turnaround times.
Correctly process received shorts and extras.
Ensure proper stock put-away and handle damages per SOP.
Complete daily reporting.

Dispatch

Assign daily staff duties and replenish pick faces.
Ensure customer-specific labeling and efficient load picking.
Conduct daily cage inspections and resolve stock queries.
Monitor staff to ensure correct, prioritized load picking.
Ensure all picked loads are invoiced correctly and loaded promptly.
Minimize out-of-stock situations and maintain high service levels.
Investigate system-related picking queries and stock discrepancies.
Assist with daily incorrect pallet checks.
Ensure all loads are invoiced and documents are handed to the Debrief Department.
Adhere to SOPs for load checking.
Ensure the AT the Gate system is kept updated and correct details reflect.
Ensure truck TAT reporting is circulated to management.

Warehouse Monitoring

Ensure compliance to health check set benchmarks.
Confirm all transactions (TOs, TRs, postings).
Address critical deliveries, negative stocks, and interim slot locations.
Conduct daily SAP health checks and provide feedback to management.

Administrative Functions

Compile daily reports and statistics.
Update SOPs and job descriptions.
Manage consumables and record keeping.
Conduct daily workload meetings and maintain key KPIs.
Oversee shift handovers.
Ensure SOP adherence.
Attend relevant SHEQ meetings and perform required SHE functions (toolbox talks, training etc.)

Housekeeping

Maintain neat and tidy warehouse areas and offices.
Liaise with contract cleaners regularly.
Conduct daily inspections and uphold high housekeeping standards.
Investigate incidents related to property damage.

Staff Supervision

Monitor employee performance and address concerns.
Initiate disciplinary actions when necessary.
Approve timesheets and monitor attendance.
Maintain a leave roster and authorize leave, submitting forms timely.

Equipment Maintenance

Ensure daily check sheets for each machine.
Oversee battery charging for machinery.
Organize machine repairs as needed.
Schedule regular servicing for equipment and ensure checks on scanners, printers, etc.
Maintain MHE in pristine condition and ensure operator training.
Monitor FMX system and address non-conformances.

General

Adhere to CRM policies and procedures.
Participate in stock counts and weekend work when required.
Follow QMS procedures for picking and shipping.
Comply with all company rules and regulations.
Assist in new employee induction.
Ensure adherence to food safety standards.

Minimum Requirements

Experience:

Minimum of 3 years of supervisory warehousing experience.

Qualification

Diploma in Supply Chain/Logistics/Warehousing.
Matric / Grade 12

Additional Requirements

Proficient in Microsoft Office and ERP systems
SAP experience.
Knowledge of Warehouse Management Systems.
Strong supervisory skills.
Exceptional coordination and organizational skills

Competencies:

Attention to detail
Planning and organising
Resilient
Detail orientated
Self-motivated
Able to operate independently