About Us: We're a leading player in the logistics sector, specializing in air and sea freight operations. We're committed to delivering top-notch service and expertise, ensuring seamless cargo management from start to finish.Role Overview: We're seeking a proactive Cargo Operations Controller to join our team. This role involves overseeing the entire cargo management process, from receiving orders to delivering goods to our clients. We need someone who pays attention to detail, is organized, and can tackle challenges head-on.Responsibilities:Manage claims for any cargo losses or damages.Keep records updated and ensure all documentation is accurate.Act as a point of contact for client queries and internal departments.Prepare invoices and ensure correct billing based on client rates.Track shipments from departure to arrival.Communicate with shipping lines and other partners for timely updates.Expedite cargo with carriers and terminals as needed.Ensure compliance with customs regulations and trade terms.Qualifications and Experience:High school diploma required; additional qualifications preferred.At least 3-5 years of relevant industry experience.Proficiency in MS Office and cargo management software.Understanding of international shipping and customs procedures.