Enter Job title or skill to search relevant jobs Enter your city or zip to show jobs in your location Operations Trainer - Automotive Contact Centre This advertiser has chosen not to accept applicants from your region. Thepurpose of the Operations Trainer role is to deliver product andtechnical training into assigned operational business units. Key Responsibilities: 1. Training Delivery · Conductnew starter training as well as refresher, up-skilling and crossskilling training. 2. Assessment · Assessments mustbe completed for all training events. · Remedial supportmust be provided to all delegates prior to re-assessment. 3. Administration · Capture learner records in line with Ucademyrequirements: - Complete Annual Training Reports; -Update operational skills matrix. Full Job Description Job Description Main purpose: Thepurpose of the Operations Trainer role is to deliver product andtechnical training into assigned operational business units. Key Responsibilities: 1. Training Delivery · Conductnew starter training as well as refresher, up-skilling and crossskilling training. 2. Assessment · Assessments mustbe completed for all training events. · Remedial supportmust be provided to all delegates prior to re-assessment. 3. Administration · Capture learner records in line with Ucademyrequirements: - Complete Annual Training Reports; - Complete delegate attendance registers; -Update operational skills matrix. Qualifications Qualifications required: · Grade 12/Matric · Tertiaryqualification in training and development would be beneficial Experience required: · 2+years’ experience in Learning&Development · Previousexperience in an Automotive Rolewill be beneficial ·Training, coaching and mentoring experience · Computerliteracy at intermediate level (MS Office) Knowledge,skills and attributes required: · Highproficiency in delivering impact training and facilitation ·Strong planning, organizing and time management skills ·High proficiency in verbal&written English · Strongcommunication and interpersonal skills · High attentionto detail and accuracy · Exceptional administrativeskills · The ability to work within a team ·Self-motivated · Self-manageable · Strongcustomer service orientation · Proactive · The ability to: -learn, understand and master new information and multiple processesquickly - deal with complexity - takeownership and deliver results Additional Information Operations Trainer - Automotive Contact Centre WNS Global Services It's offensive or harassing Asking for money or seems like a fake job Incorrect company, location or job details I think it's NOT a Job, but selling something This job does not match my search criteria Other Your Email * Describe your problem below: 0 / 30 to 300 words. 0 / 300 Report to WhatJobs All Direct Job Ads are subject to WhatJobs Terms of Service . We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by WhatJobs. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed. WHATJOBS?: 0 Operations Trainer Automotive Contact Centre jobs in Centurion View Jobs #J-18808-Ljbffr