Pre - Owned Vehicle Sales Executive Kia South Africa (Pty) Ltd - Sandton Details Closing Date 2024/05/20 Reference Number MOT240513-5 Job Title Pre - Owned Vehicle Sales Executive Kia South Africa (Pty) Ltd - Sandton Branch/Department Kia Sandton Job Type Classification Permanent Location - Town / City Sandton Location - Province/Area Gauteng Location - Country South Africa Job Description The successful candidate will be responsible to deliver sales in order to process sales of new vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures. Specific Role Responsibilities Processes and governanceIdentify and apply known solutions to operational problems and escalate unresolved issuesDeliver on agreed performance targets according to set procedures and service level agreementReport on transactional activities to provide timely information for decision making in area of accountabilityExecute work in line with governance and compliance processesProvide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standardsContribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle salesNegotiate price, finalise sales and follow-up with customers to ensure exceptional customer serviceAdhere to legal compliance to the FICA regulation, POPI Act and Customer Protection ActProcess all leads of prospective customers and follow-up on possible salesPursue and develop customer relationships for the acquisition of vehicle sales in line with set targetsManage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate mannerFinanceExecute work activities effectively and efficiently in order to prevent financial lossesClient/CustomerDeliver work activities adequately to satisfy internal and external customersContribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery Qualifications and Experience Matric certificate3-5 years’ working experience in a similar environment.A valid South African driver’s licence Skills and Personal Attributes Developing salesMaking a SalePersuasive Selling SkillsProduct and or service knowledgeTrust and Integrity Policy We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals. As part of our recruitment process, we will screen applicants against the Financial Intelligence Centre requirements, where appropriate, and where relevant to the inherent job requirements. If you have not received an invitation to attend an interview within 2 weeks of the application closing date, please consider your application unsuccessful. Cancel Request to Remove Personal Information? Terms & Conditions Incomplete Profile You need a complete profile before you can make applications. Would you like to complete your profile now? Incomplete Applications You have incomplete applications, view the application to complete Apply Nothing yet! Profile Import Options Log In Only: Just log in and do not change my profile.Import and Keep: Import my profile and update matched sections. KEEP sections that do not match. Be sure to clean up any duplicates.Import and Delete: Import my profile and update matched sections. DELETE sections that do not match.#J-18808-Ljbffr