Inbound Sales Consultant – Brackenfell, Cape Town.Our well-established FMCG client is looking for a well-presented, customer focused, friendly, fully bilingual team member.Your bubbly personality and client centric focus is needed for assisting clients, solving queries and closing sales.A good, clear, welcoming telephone voice is vital.Requirements:Matric, relevant qualification advantageous2 – 3 years’ experience in a similar roleExtensive computer literacy skills such as Excel, Outlook, Omni (advantageous)Must be able to work as part of a teamExcellent written and verbal communication skills, in both Afrikaans and EnglishMust be organised, great attention to detail and have a pro-active attitudeGood telephone and email etiquetteAbility to understand the FMCG tradeReliable transport to and from workDuties and Responsibilities:Handling of all inbound sales queries and ordersAssisting customers face to face, telephonically and via email and WhatsAppVerifying orders, including customers’ personal information and payment detailsData capturing onto internal computer systemQuotes to existing and potential clientsInforming clients of stock availability, stock alternatives and lead timesAccurate invoicing to clientsAnalyse sales reports with continuous feedback to department ManagerExpediting orders through internal liaisonTime management and delivering timeous responses to customer’s requests are crucialMaintaining and updating sales and customer recordsSupporting the sales department with other administrative tasks, as required.#J-18808-Ljbffr