21.05.2024
Shift Manager
TalentCru
South Africa, Johannesburg
A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Shift Manager in KwaZulu NatalResponsible for the strategic shift planning, compliance, and adherence of the ADfusion/Client model in liaison with client management. This will include Inbound, Production, Outbound, Salvage, and SHEQ Management.Matric / NQF level 4 qualification2-3 years experience in a Logistics/Manufacturing/Distribution /TESenvironment essentialMin 2 years supervisory experienceComputer literate (MS Office)Own transport and Valid Driver's License advantageousPROCESSEnsure that the strategic shift plan is executed;Manage productivity as per set targets;Minimize risk to Client and staff;Ensure adherence to policies and procedure as per ADfusion and Clientmodel;Maintain and Implement HR and IR policies.Responsible for protecting the ADfusion model at all times;Ensure Housekeeping standards are maintained;Must be flexible and proactive in changing the strategic shift plan for theday;Support Client Site and Services Manager in delivering service plan for theshift;Responsible for the site in the absence of the Regional OperationsManager;Ensure there is a clear communication line between ADfusion and ClientManagement;Compile and provide relevant reports as required on a daily basis for shifthandover and to ACMS Management;Ensure that TES implementation of discipline is aligned to ACMS disciplinaryguidelines and adhered to;Manage outputs and productivity of assignees through TES Shift ManagersFINANCESubmit a forecast of shift cost taking into account Hours and Rates for all TES staff including straight shift and full time staff (Every 4 days)Submit End of shift report (Daily);Ensure registers for TES staff are signed and submitted daily;Authorize overtime documents for TES staff;Manage Salvage daily report;Manage Overflow report daily.RISKEnsure SHEQ appointments are done per shift;Manage MHE from an I-Sight perspective;Report on rack damages daily;Ensure adherence to standard SOPs.PEOPLE MANAGEMENTShare shift strategy with ADfusion management team. i.e Inbound andOutbound;Ensure that TES management is informed of the shift plan;Ensure that Training Development of all staff is in place in all departments;Ensure that order fill (Headcount) is above 97% for the shift;Adhere to ADfusion policies and procedures;Ensure SHEQ requirements per shift are met. i.e First Aiders, Safety Reps andFire FightersEnsure that uniform standards is maintained;Protect Client assets, MHE equipment, Normal equipment (Cages andTotes) and respect for product;Ensure agencies comply with labour take on and exit processes, tracking ofdisciplinary actions etc;Ensure Agency KPI’s are measured and managed e.g. shift fill rates,throughput, payroll queries, MHE etc;Provide regular feedback to Agencies and Client regarding shiftperformance metrics/targets.
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