A great career opportunity exists for a UX Designer within Santam Client Solutions (Digital Team). This opportunity is ideal for a creative individual with a strong eye for detail and a passion for crafting beautiful and functional designs. JOB DESCRIPTION As a UX Designer, you will be responsible for creating seamless and intuitive high-quality user experiences across Santam Client Solutions' digital platforms. Your key responsibilities will include designing UX solutions, conducting comprehensive usability testing, and actively participating in design sprints to drive innovation. You will lead the development and implementation of a new Client Solutions Design System, ensuring consistency and scalability across our offerings. PRIMARY RESPONSIBILITIES Translate product requirements into user experiences by creating wireframes, prototypes, and design mockups using industry-standard tools like Figma. Effectively communicate design concepts and user interactions through detailed mockups, prototypes, storyboards, process flows, and sitemaps. Conduct user research and usability testing to gather insights and validate design decisions. Iterate on designs based on feedback and data analysis to ensure user satisfaction and business goals are met. Provide input on enhancing styling principles, standards, and best practices. Collaborate closely with cross-functional teams, including product owners, business analysts, developers, and stakeholders, to gather and evaluate user requirements. Ensure consistency and accuracy in UX design deliverables. Contribute to the development and maintenance of the Client Solutions Design System, ensuring consistency and efficiency in design processes across all digital products and platforms. Demonstrate a strong understanding of platform and device requirements, including form factors, screen resolutions, pixel density, and aspect ratios. QUALIFICATIONS AND EXPERIENCE A degree in Design, Interaction Design, Visual/Multimedia Design, or a related field is preferred. A relevant tertiary qualification or certificate/diploma in Design from an industry-recognized training institution would be advantageous. Over 5 years of experience in UX/UI design, with a proven track record of leading successful design projects from concept to launch. Experience in Mobile and Web application UX/UI design. Proficiency in design tools such as Figma, Adobe XD, or similar. Prior experience working in Agile and Scrum teams. SKILLS Deep understanding of UX design principles, including information architecture, interaction design, and usability testing. Proficiency in tools such as Figma, Sketch, or Adobe XD for creating prototypes and wireframes. Knowledge of various user research methods, including interviews, surveys, usability testing, and analytics interpretation. Strong visual design skills, with a good eye for aesthetics, typography, and colour theory. Excellent communication and collaboration skills to work effectively with cross-functional teams. Strong problem-solving and critical thinking skills to identify user pain points and propose innovative solutions. Ability to adapt to changing priorities and work in fast-paced environments. Empathy towards users and a commitment to a user-centric design approach. Basic project management skills to manage time, prioritize tasks, and meet project deadlines COMPETENCIES Client focus Creativity Drives results Cultivating an Environment for Innovation Commitment to Continuous Learning User Advocacy ABOUT THE COMPANY Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. At Santam, we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets. Our recruitment process Onboarding Step 8 You made it. Here we ensure we receive all your documents to get you onto our payroll system. Our recruitment process Advertise Step 1 Our vacancies are advertised between 3-5 days depending on the market availability of the skills required. Our recruitment process Step 2 Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role. Our recruitment process Step 3 Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process. Our recruitment process Telephonic screening Step 4 Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions. Our recruitment process Your interview Step 5 We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot! Our recruitment process Assessment Step 6 Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials. Our recruitment process Step 7 Prior to an offer being made, there may be a second interview to meet with the Head of Department.Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview. Our recruitment process Onboarding Step 8 You made it. Here we ensure we receive all your documents to get you onto our payroll system. Our recruitment process Advertise Step 1 Our vacancies are advertised between 3-5 days depending on the market availability of the skills required. Our recruitment process Step 2 Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role. Our recruitment process Step 3 Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process. Our recruitment process Telephonic screening Step 4 Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions. Our recruitment process Your interview Step 5 We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot! Our recruitment process Assessment Step 6 Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials. Our recruitment process Step 7 Prior to an offer being made, there may be a second interview to meet with the Head of Department.Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview. Our recruitment process Onboarding Step 8 You made it. Here we ensure we receive all your documents to get you onto our payroll system. TIPS&TRICKS Getting ready for your interview There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here. Santam has been officially recognised by the Top Employers Institute as a Top Employer 2024 for excellence in people practices. This is the eighth consecutive year that we have achieved this accolade. #J-18808-Ljbffr