Empowering Africa’s tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryCIB International Coverage business is currently looking fir a Senior Business Manager to support the ME in providing managerial support in the development and implementation of business enablement planning, service delivery processes, methods and techniques; enabling the provision of well-researched information to inform organizational decision making. Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job SummaryCIB International Coverage business is currently looking fir a Senior Business Manager to support the ME in providing managerial support in the development and implementation of business enablement planning, service delivery processes, methods and techniques; enabling the provision of well-researched information to inform organizational decision making.Job Description Accountability: Business & Operational ManagementAttend a multitude of forums, project and management meetings to stay up to date with operational conditions and provide early warning to the Integration Head of any probable issues and proposed solutions.● Act as key advisor to the International Coverage Head providing knowledge review and recommendations, ensuring that context, analysis and the views of the respective areas are collated, filtered and summarised in a concise manner● Evaluate, interpret and deliver only relevant information to the International Coverage Head to ensure that the time of the Head is not taken up with operational issues that should be resolved elsewhere● Distribute issues to the correct level of operational management for resolution by identifying issue at hand and delegating to relevant team Act as initial point of entry for escalated queries and for queries from other external stakeholders and attend to queries or relaying the query to appropriate individuals when falling outside scope. ● Redistribute the resolution or respond directly to the stakeholders where appropriate and report only major issues● Take personal accountability for resolving issues lodged directly● Advise the on ongoing issues and programmer to address these in the business unit and set up a process for monitoring● Ensure that decision-making within the business unit is dissolved to the lowest appropriate level to support the business objectives of empowering and growing the competence of line decision-makers● Interface with direct reports to understand the operating environment and to assist them to prioritise focus areas● Continuously monitor the overall Business Performance (Finance, Risk, Compliance, Change) of the business unit and advise of any possible deviations and the actions that have been created by the business unit seniors to address these● Oversee the management of the BU to ensure smooth operations and that resources are available and operating effectively  Education and Experience B. Degree in Business Administration or equivalent qualificationPreferred Experience 8 Years’ experience in Financial Services Industry 3 Years’ experience in BankingKnowledge and Skills• Business Project Implementation Level• Strategic Implementation Level• Report writing Level• Finance Level• Communication Level• Analytical Level• Co-ordinating Level• Networking Level• Report Writing Level Education Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.Absa Bank Limited reserves the right not to make an appointment to the post as advertised We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance.Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.#J-18808-Ljbffr