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Product Manager: Collections and Recoveries
Capitec Bank Ltd.
South Africa, Sandton
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Product Manager: Collections and Recoveries We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1. To see what life at Capitec is all about and complete a short assessment, please click here! 2. Once you have completed the above finalize your application by clicking apply below. We're a bank, but we're more than that too. We believe that banking is about people and that there's a simpler way to bank, and that by helping our clients manage their financial lives better, we enable them to live better. Why Choose Us At Capitec, we offer our best by being a CEO in every situation - we always put the Client first, act with Energy and take Ownership. We make it priority to ensure that each Capitec person feels known, valued, focused and has the opportunity to grow. Picture yourself in the heart of a dynamic, fast-paced environment, where you can harness the power of your experience to make a real impact. The successful candidate will join the Credit: Rehabilitation and Recoveries department which assist business owners in enabling capabilities and technologies to improve business operations. The team are embarking on a digital transformation journey with new cloud technologies being introduced in the environment; there are no legacy systems and are looking for innovators who are continuously looking for a world class way of building a collections shop. I f you're passionate about innovative cloud solutions and eager to make a tangible impact, this is the perfect role for you! Join Us in Becoming the Best Bank in the World We appoint people for their potential and continuously look for talented, driven individuals to help us innovate and evolve the banking industry. That's why we focus on finding the right people for the right jobs. We love what we do - it takes a great team, commitment and dedication to build a brand that we are proud of and that our clients trust. If you are looking for a rewarding role, you should apply today Purpose StatementTo support the Product Head in producing the best product; optimising the product through directing the building and development of the product throughout its life cycle, partnering and collaborating with the Software Development Manager and teams around the sequence/priority in which to build and develop the product. Education (Minimum)Bachelor's DegreeEducation (Ideal or Preferred)Knowledge and ExperienceMinimum:Experience:At least 8 years’ management experience; senior level product development or product manager/owner 5+ years’ experience managing, developing and delivering a product previously.Working at tactical and operational levels and providing input into product strategy and business planning.Integrating business and technical product segments to achieve objectives, delivery and targets. Career experience to include some time in one or more technical roles.Communicating with technical and non-technical stakeholders across multiple business units. Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications.Scoping/running usability studies and/or customer research.Using data and metrics to test theories, confirm assumptions, and measure successClient development and validating products through customer feedback.Aligning operational initiatives and/or projects to corporate strategies and objectivesAchieving goals and objectives through cross functional teams.Managing and working with remote / hybrid teams.Leading and managing multi-functional teams to deliverKnowledge:Financial acumen sufficient for budget managementTranslation of product strategies into tactical and operational planningSystems thinking; able to take a ‘big picture’ view, assess, recommend logical, sound decisions and influence others to achieve objectives.Relevant product expertise and process know-howAgile product ownership and methodologyDomain specific knowledge, business insight, understanding of product technology, technical dependenciesPeople management principles and techniquesStakeholder management principles and practicesData-driven approach; analytical and quantitative skills.Technologically literate and able to adapt to new technologiesIdeal:Experience:Product development experience in the product domain at management levelWorking with Agile product ownership and methodologyOf translating and enabling business strategies and objectives into business benefitsInitiation and implementation of innovative conceptsKnowledge:Capitec Way of WorkIn-depth knowledge and understanding of banking (i.e. productivity, profit, efficiency, processes and procedures and client service)Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)Process mapping and process improvements techniques SkillsAnalytical SkillsAttention to DetailCommercial Thinking SkillsCommunications SkillsInterpersonal & Relationship management SkillsAdditional InformationClear criminal and credit record Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals. Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06#J-18808-Ljbffr
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