16.04.2024
Senior Manager - Client Relations and Project Delivery
Trio Recruitment (Pty) LTD
South Africa, Rosebank
These jobs were popular with other job seekersDo you want to make a bigger and more significant impact? Are you looking to take on more responsibility, and help us deliver better service and solutions to our clients?The Senior Manager role might be your next big challenge and a step up for your career.We are looking for a Senior Manager: Client Relations and Project Delivery to join our team in Cape Town.The role implies being responsible for delivering innovative software solutions to our financial services clients.Leading our software engineering teams in delivering solutions. Leading client engagements, managing technical project delivery and looking after the people in our teams. Stretching your technical software & project management experience, and most importantly your people and leadership skills.Duties & Responsibilities Main focus:1. Project & solution delivery - project management, driving priorities, managing constraints, open & efficient communication channels, quality focus2. Client engagement & relations - building out true long-standing relationships based on trust and quality service3. Team lead and people management - mentoring people, one-on-one’s, career discussions - challenging and developing our people4. Business development - always looking to improve service & expand our offering to new business areas - exploring new business and tech themes5. Technical lead and expert - growing and leading from an expert tech base - and tapping tech resources in our environment6. Business insight - utilize and grow subject matter knowledge of our client’s business - providing better business solutions and consultingIt is a BIG ask? Is this what you are looking for?It's also very stimulating and challenging. And super satisfying to see projects to fruition and to help people thrive!We get our kicks from solving difficult problems in an elegant & practical fashion. We get excited about data structures, process flows, data pipelines, optimizing processes, application integration problems, money management, UI & UX, best practice patterns, seemingly overwhelming odds, experimenting with new kit - and providing tangible business value.We sweat the details, while keeping everything in practical context, and with a roving eye on better future-proof solutions.You will have plenty of help and support from our directors, the awesome people in our engineering teams and the incredible clients we work with.Together, we will also develop your experience & skills through our career development and review process.Their business and reputation is built on hard, tough work, real commitment, cool ideas, business expertise, integrity and top quality delivery - Always and All-the-time1. Choosing right over easy2. Building lasting, genuine relationships centered on our clients3. Tackling the unknown and uncertain with a curious, problem-solving mindset4. Being impactful and making a valuable contribution5. Staying adaptable and entrepreneurial6. Trusting each other, allowing our clients to trust usWe are looking for individuals who we can build a genuine relationship with, based on integrity and trust. People with a focus on Quality and Innovation, who display Enthusiasm and Commitment.How we workThe work is based from our Rosebank office with clients in the Sandton, JHB CBD and Parktown area. Our work was mostly performed on site (pre-COVID) - close to our clients and our teams. And now with a mix of remote and office/client-based work. We and our clients intend to work more office-based, but also aim to be flexible and utilize the best aspects of remote and office-based work.Desired Experience & Qualification1. B.Sc, B.Eng or B.Com degree with IT related subjects as majors.2. From one of the following universities: UCT, Stellenbosch, Wits, Pretoria, North West (Potchefstroom campus), Free State, KZN, Nelson Mandela, Johannesburg3. With above average results. Guideline is 60% average at university.4. Matric results – above average for Mathematics5. Excellent communication skills - interpersonal, written and public speaking6. Strong and proven organizational skills7. Excellent analytical and problem-solving skills with a strong automation mindset8. Critical thinker with quality focusDesired Experience1. At least 5 years’ worth of professional experience2. Have a strong technical background with experience in software engineering and project management leadership3. Significant experience leading projects from engagement through implementation and covering the full project lifecycle4. Implementing scalable solutions and building enterprise-wide systems5. Implementing and working with solutions for; system integration, middleware, automation, data migration, application interface, workflow & business process management6. Technical delivery experience through scoping, design, configuration, system testing, deployment & ongoing refactoring7. Business analysis, system analysis and requirements facilitation aspects of projects8. Hands-on experience with application support9. Knowledge of professional software engineering practices, including coding standards, code reviews, source control management, build processes and testing10. Experience in different delivery methodologies with agile leadership desirable11. Leading and mentoring other team members such as software engineers and analysts13. A proven track record of success in project delivery, preferably working in a regulated Financial Services environment14. Knowledge and experience of Financial Services business processes and functions. Preferably finance and operational processes such as money management, accounting, payments & collections, order management, reconciliation, data integrity control, system and data migration15. Key coordinator and liaison with clients, business stakeholders, subject matter experts, project coordinators and delivery teams16. Ability to understand systems from all levels: from the “big picture” enterprise-level view to the detailed level technical viewThese jobs were popular with other job seekers#J-18808-Ljbffr
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