Our client is looking for a for an individual to fill in the role of a Senior Healthcare Services Consulted. This succussful individual will provide administrative support for the operational director and the department. Responsibilities: In bound Sales – Pipedrive (B2C) – meet monthly target On boarding of schemes Member benefits consultation – inbound and outbound Member profile analysis Process new business – submit application forms to the scheme Member inductions Year-end renewals Oversee and manage the team Campaign management and identify opportunities Investigate, resolve, and respond to internal and external client queries. Data entry and maintaining accurate client records onto our CRM system. Manage projects from start to end and be able to set priorities. Have professional communication (written and verbal) and reporting skills to build and maintain strong client relationships. Ensuring that all standard documents, such as membership certificates, policy documents, mailers, benefit brochures, are issued timeously to clients. Have suitable skills to work in a team environment. Adherence to service level agreements (Internal and external). Adherence to internal controls and procedures in place always. To support the director in sales and identify opportunities, and management of the team Compliance Maintain client engagement files with regards to all companies’ requirements. Requitements: Matric (Grade 12 passed) Regulatory Exam (RE5)&CMS BR number Relevant qualification – (120 credits) 2 years’ experience in administration and a minimum 2 -year experience in a consulting role Excellent communication and relationship-building skills Proficient in Excel particularly VLOOKUP, will be advantageous Computer literacy (MS Office 365 package – MS Teams, outlook, word, excel, etc) Driver’s license and own transport a must. Competencies: Strong attention to detail, proactive attitude, and high level of accuracy Reliable and punctual Strong ability to organize and prioritize Excellent communication skills both written and verbal Results focused and displays energy when performing tasks Time management skills Have good working ethics (always committed and share knowledge) Ability to work independently Innovative and demonstrates initiative Ability to perform well under pressure and meet deadlines Inter-personally skilled Ability to collaborate and pull information together Following instruction and procedure Our aim is to help you build a successful career with us #J-18808-Ljbffr