Business Segment: Insurance & Asset Management Location: ZA, GP, Roodepoort, Ellis Street 4 To analyse, assess and pay valid funeral claims within 48 hours from the time the last document is received.To detect fraudulent activities on funeral claimsUnderstand SBIS’s goals and objectives and strive to achieve them.Maintaining an effective diary to ensure that overdue claims are given priority within stipulated timeframes thus enabling effective customer service delivery.Ensure favourable NPS score of >80% by consistently promoting quality interactions with customers. Qualifications Minimum QualificationsGrade 12Must be FAIS compliant.Must have RE5.Must be computer literate.Insurance Institute or insurance qualificationExperience RequiredClaims processing experience preferably in the Long-Term Insurance CategoryMust have a minimum 2 years’ experience in a claim’s environment. Additional Information Able to work under pressure and willing to commit to working overtime if deemed necessary.Must have a consistent customer centric ethic and highly persuasive.Must be accurate and analytical.Must be decisive, assertive, and confident.Must be fair and ethical.High integrity level, reliable and responsibleMust be proactive and use initiative.Must be a team player and have respect for others.Must have excellent verbal and written communication skills.Excellent problem-solving skill, ability to influence at all levels both internally and externally.Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za#J-18808-Ljbffr