Job details Here’s how the job details align with yourprofile . Job type Full-time Location Randburg, Gauteng Full job description Office Hours : 8:30-4:30 Start : Immediately Duties and Responsibilities Collection of outstanding levies through various methods of communication including but not limited to telephonic contact, sending of letters and handing over to attorneys for legal collection. Administrative tasks including but not limited to the reconciliation of accounts, allocation of payments, addressing client queries, preparation of documentation, debt collection recoveries, etc. Attending meetings with managers to review debt collection. Key Performance Indicators: Collecting in excess of 100% of the monthly charges raised Email and SMS rejections reported must be attended to monthly on your portfolio and should steadily decrease Debtor account flagging must be maintained throughout the month (zero gaps on arrear units) Meeting daily and monthly call targets for both incoming and outgoing calls in line with your budget. Increasing payment plans and debit orders, month on month Zero monthly exceptions of notes not added to arrear levy accounts (e.g., all debtors contacted on a monthly basis with a notepad entry recorded) Dealing with walk-in clients. National Senior Certificate (Matric Certificate) Literate and speak well At least three years of experience in a debt collection environment (not a call centre). Have a basic knowledge accounting Two years’ experience in the legal environment as a collection clerk or paralegal #J-18808-Ljbffr