Lead Platforms - Load Balancing&DDI page is loaded Lead Platforms - Load Balancing&DDI Apply remote type Hybrid locations Randburg time type Full time posted on Posted 4 Days Ago job requisition id R-15964369 Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary Lead the agile solution design, deployment&ongoing optimization&evolution of less complex enterprise wide technology platforms&delivery systems Job Description Platform Direction Setting, Solution Design&Performance Management Work with the Cross Functional Technology Leaders and CIO’s to understand&assess business and customer requirements (short, medium, long term) Leverage business (e.g. strategy, customer insights&CVP, competitor insights) and cross-technology (tech products&services, architecture, tech roadmap) performance data to identify strategic and operational platform opportunities Positively contribute to the organisation wide platform&engineering strategy&the achievement of end-end ‘Platforms as a Service’ Set the supported platform vision and direction for the organisation Clearly articulate the supported platform strategy&roadmap Cascade the platform vision, direction&strategy across the business&facilitate stakeholder alignment Build a leading practice‘centre of enablement’ partnership with business - trusted to influence the broader technology&product&services strategies -&achieve an integrated set of technology, business&customer objectives Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value)&the range of strategic technical choices to be made Take full accountability for leading the design, delivery&management of advanced (i.e. simple, innovative, optimised, modernised) platforms and associated infrastructure&architecture (end to end)&their validation Lead the identification and selection of fit for purpose internal&external technologies Design, implement&manage design thinking practices across platform feature teams to deliver architecturally sound platform technology solutions Lead&facilitate the design of the integrated set of platform solution blueprints&coach teams on the strategic direction, vision, platform development, architecture&infrastructure holistically Lead the detailed scoping, prioritisation&integration planning for the integrated set of platform solution designs&deployment across multiple stakeholder groups Act as the point of escalation for all major issues and events and apply deep subject matter expertise to facilitate their resolution with minimal business&customer impact. Strategically&operationally monitor the performance of platforms (all applications) – ensuring ongoing optimization&cost to value for our businesses (think bank wide) Be accountable for leading&developing innovative methods for measuring the customer experience, and translate the data to drive platform improvements Define&lead the implementation of quality performance measures&metrics&related data analytics tools and processes to enable business decision making Leverage data and insights from business, customer and platform itself to make technical design and implementation decisions Lead the resolution of service issues by analyzing and prioritizing data from stakeholders and directing service improvement efforts. Take full accountability for the end-to-end platform quality, completeness and resulting user experience for the life of the product or service. Design&deliver an optimal platform delivery capability that aligns the necessary people, process,&systems for optimal efficiency&effectiveness Assess Platform Capabilities and drive capability development plans for exceptional delivery&evolution of the platform Lead the design, implementation&adoption of enhanced process or technology solutions that identify and resolve platform, system, deployment, and environmental issues. Identify new and emerging practices for managing platforms and lead the adoption of new practices, across groups or disciplines to improve platform&associated platform analysis capabilities. Meaningfully contribute to&ensure solutions align to the design&direction of the Group Technology (e.g. architecture, DevOps) standards, principles, preferences&practices. Short term deployment must align to strategic long term delivery. Meaningfully contribute to&ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. SLA’s, OLA’s, IAAS, PAAS, SAAS, Containerisation etc. Identify, development and lead the implementation of platform standards and best practices, and drive adoption across multiple value-chain wide product&service teams Accountability: Platform Development&Delivery Management Leverage the required expert level (own) skill&knowledge in platform engineering. architecture&Infrastructure, design and manage all development&development practices&outputs across feature teams Ensure the most optimal design&deployment of technical solutions in the organization (via pipeline – not manually) Lead the quality assurance&test automation agenda&continuous integration / delivery strategies&frameworks for the platform and take accountability for the platforms delivery of the broader technology principles of: self-service, resilience, repeatability, testability, scalability&resilience Guide code development practices (across platform&product engineering teams) and processes through an understanding of complex concepts and developmental practices Guide&ensure the delivery of quality development (code) based on own experience platform engineering Effectively manage the platform delivery pipeline&associated releases for maximum customer impact&minimum business risk Lead the maintenance&optimization of the platform as a ‘way of doing things / culture’ across the team. You are fully accountable for the longevity of solutions. Coach&Mentor senior engineers on technical competencies to effectively deliver on platform strategy. Resource&manage the appropriate number and nature (skill&capability) of squad based teams to execute on both Run&Change elements of delivery. Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO’s etc. Accountability: Financial&Vendor Management, Risk&Governance Positively contribute to the development&management of the integrated platform cost model&framework Take full accountability for and lead the design&continuous improvement of an integrated platform specific cost model&the ongoing optimisation of platform efficiencies and effectiveness Analyse operational cost data, identify cost-saving efficiencies and influence the business to adopt these efficiencies across multiple service teams – taking care to balance decision making for optimal efficiency&effectiveness Carry the ‘one stop shop’ accountability for all risk associated with technical decision making (from ideation to deployment) Manage&Apply the organization risk&governance frameworks -&represent the platform in all risk, governance&compliance processes (e.g. CTO approvals etc) Manage all vendor selection processes&take full accountability for all related commercial impact Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc. Deliver on time&on budget (always) Experience Required: Bachelor’s degree in Information Systems or related field is required 8 – 10 IT Experience, with 5 in a leadership role, Networking architect/solutions design/engineering background is preferred with understanding of load balancers, DNS, DDI and DHCP Demonstrable experience in managing infrastructure hardware and software lifecycle is advantageous. Demonstrable experience in the use of incident and problem management ticketing systems (e.g. ServiceNow). Managing vendor SLA’s and business unit OLA’s. Managing service improvement programmes. Participation in root cause analysis and reporting. People Set&Cascade platform vision, direction&strategy across squads (feature teams) Design, implement and lead cross functional collaboration processes across technology teams and set cross-team commitments and achieve scale by enabling the work of others Proactively attract, recruit, develop, retain, reward&deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand) Build a high performance team environment through self-directed teams by driving performance management&measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular&honest feedback etc.) Accountable for the right people in the right teams to deliver on our tech strategy (always!) Leverage coaching techniques to drive a higher quality design and deployment of technical products and services across technology teams Education Bachelor's Degree: Information Technology Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised Similar Jobs (3) Specialist Product Engineer Load Balancing and DDI remote type Hybrid locations Randburg time type Full time posted on Posted 4 Days Ago Lead Product Engineer Load Balancing and DDI remote type Hybrid locations Randburg time type Full time posted on Posted 4 Days Ago Lead File Transfer Specialist- Sterling Gateway remote type Hybrid locations Randburg time type Full time posted on Posted 3 Days Ago We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance. Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees. We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia. #J-18808-Ljbffr