The IT Technical Team Lead responsible for ensuring that the iSON Group's offices and its associated applications are fully functional at all times therefore contributing to the productivity and improving the quality of all outputs. The team lead will also play an active role in the building and upgrading of the skills and knowledge of the in the use of computers and relevant software applications as well as supporting a network of desktops, servers and associated printers and peripherals. * Provide 2nd and 3rd level technical support to the team * Provide technical direction to the across multiple products and projects * Maintain a high degree of customer service for all support queries and adhere to all IT Service Management principles accordingly t Daily IT technical desktop level support to the in the call centre - We are looking for a competent Help desk technician for our Durban Office to provide fast and useful technical assistance on computer systems. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Handing the daily IT Incidents service requests and close looping - Regular check-up and following the iSON IT and IS policies and processes - Record events and problems and their resolution in logs and share the daily, weekly and monthly iSON IT reports - Provides 24X7 IT support in the call centre on hardware and software matters - Responsible for implementation of IT security process and procedures; and ensure adherenc Daily IT technical desktop level support to the in the call centre - We are looking for a competent Help desk technician for our Cape Town Office to provide fast and useful technical assistance on computer systems. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Handing the daily IT Incidents service requests and close looping - Regular check-up and following the iSON IT and IS policies and processes - Record events and problems and their resolution in logs and share the daily, weekly and monthly iSON IT reports - Provides 24X7 IT support in the call centre on hardware and software matters - Responsible for implementation of IT security process and procedures; and ensure adher Daily IT technical desktop level support to the in the call centre - We are looking for a competent Help desk technician for our Port Elizabeth Office to provide fast and useful technical assistance on computer systems. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Handing the daily IT Incidents service requests and close looping - Regular check-up and following the iSON IT and IS policies and processes - Record events and problems and their resolution in logs and share the daily, weekly and monthly iSON IT reports - Provides 24X7 IT support in the call centre on hardware and software matters - Responsible for implementation of IT security process and procedures; and ensure ✓ Lead and manage a team of MIS professionals, providing guidance, support, and training as needed. ✓ Lead a team of MIS professionals, providing guidance, support, and training as needed. Credit Solutions Services (CSS) * Randburg * Permanent * Full Time - Introduction - We are seeking a highly skilled and detail-oriented MIS Consultant to join our team in Johannesburg, South Africa. The position will be under our Global Command Center (iView) project. As an MIS Consultant, you will be responsible for managing and analysing data to support decision-making processes within the organization. You will work closely with various departments to gather data, generate reports, and provide insights that drive business growth and efficiency. Duties & Responsibilities ✓ Collecting, analysing, and interpreting data from various sources to generate reports and insights. ✓ Managing multiple accounts/geographies end to end reporting activities. ✓ Developing and maintaining databases, ensuring data accuracy and integrity. Credit Solutions Services (CSS) * Randburg * Permanent * Full Time - Introduction - We are seeking a highly skilled and detail-oriented MIS Consultant to join our team in Johannesburg, South Africa. The position will be under our Global Command Center (iView) project. As an MIS Consultant, you will be responsible for managing and analysing data to support decision-making processes within the organization. You will work closely with various departments to gather data, generate reports, and provide insights that drive business growth and efficiency. Duties & Responsibilities ✓ Collecting, analysing, and interpreting data from various sources to generate reports and insights. ✓ Managing multiple accounts/geographies end to end reporting activities. ✓ Developing and maintaining databases, ensuring data accuracy and integrity. more 2 days ago For this and to be able to use certain services for the purposes listed below, we require your consent. By clicking "Accept all", you agree to these (revocable at any time). 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