Description Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary Lead the agile solution design, deployment&ongoing optimization&evolution of less complex enterprise wide technology platforms&delivery systems Job Description : Platform Direction Setting, Solution Design&Performance Management Work with the Cross Functional Technology Leaders and CIO's to understand&assess business and customer requirements (short, medium, long term) Leverage business (e.g. strategy, customer insights&CVP, competitor insights) and crosstechnology (tech products&services, architecture, tech roadmap) performance data to identify strategic and operational platform opportunities Positively contribute to the organisation wide platform&engineering strategy&the achievement of endend 'Platforms as a Service' Set the supported platform vision and direction for the organisation Clearly articulate the supported platform strategy&roadmap Cascade the platform vision, direction&strategy across the business&facilitate stakeholder alignment Build a leading practice 'centre of enablement' partnership with business trusted to influence the broader technology&product&services strategies&achieve an integrated set of technology, business&customer objectives Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value)&the range of strategic technical choices to be made Take full accountability for leading the design, delivery&management of advanced (i.e. simple, innovative, optimised, modernised) platforms and associated infrastructure&architecture (end to end)&their validation Lead the identification and selection of fit for purpose internal&external technologies Design, implement&manage design thinking practices across platform feature teams to deliver architecturally sound platform technology solutions Lead&facilitate the design of the integrated set of platform solution blueprints&coach teams on the strategic direction, vision, platform development, architecture&infrastructure holistically Lead the detailed scoping, prioritisation&integration planning for the integrated set of platform solution designs&deployment across multiple stakeholder groups Be accountable for leading&developing innovative methods for measuring the customer experience, and translate the data to drive platform improvements Define&lead the implementation of quality performance measures&metrics&related data analytics tools and processes to enable business decision making Leverage data and insights from business, customer and platform itself to make technical design and implementation decisions Lead the resolution of service issues by analyzing and prioritizing data from stakeholders and directing service improvement efforts. Take full accountability for the endtoend platform quality, completeness and resulting user experience for the life of the product or service. Design&deliver an optimal platform delivery capability that aligns the necessary people, process,&systems for optimal efficiency&effectiveness Assess Platform Capabilities and drive capability development plans for exceptional delivery&evolution of the platform Lead the design, implementation&adoption of enhanced process or technology solutions that identify and resolve platform, system, deployment, and environmental issues. Identify new and emerging practices for managing platforms and lead the adoption of new practices, across groups or disciplines to improve platform&associated platform analysis capabilities. Meaningfully contribute to&ensure solutions align to the design&direction of the Group Technology (e.g. architecture, DevOps) standards, principles, preferences&practices. Short term deployment must align to strategic long term delivery. Meaningfully contribute to&ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. SLA's, OLA's, IAAS, PAAS, SAAS, Containerisation etc. Identify, development and lead the implementation of platform standards and best practices, and drive adoption across multiple valuechain wide product&service teams Accountability: Platform Development&Delivery Management Leverage the required expert level (own) skill&knowledge in platform engineering. architecture&Infrastructure, design and manage all development&development practices&outputs across feature teams Ensure the most optimal design&deployment of technical solutions in the organization (via pipeline not manually) Lead the quality assuranc #J-18808-Ljbffr