Brief description The main purpose of this position is to manage and coordinate the resources in support of current operations and the delivery of new information technology (IT) solutions for the Group Security Management Department (GSMD) of the South African Reserve Bank (SARB). Detailed description The successful candidate will be responsible for the following key performance areas: Manage operational planning by developing short-term work plans in line with the SARB’s Business Solutions and Technology Department’s (BSTD) strategy and business plans as well as communicate on the division’s activities. Manage and improve the workflow and application of processes, procedures and systems. Provide advice on refining policies, processes and systems, and improve alignment with related divisional processes and systems. Manage, support and facilitate the delivery of division-specific outputs, including the timely delivery of projects and the readiness of solutions to transition into operations. Optimise resource use in the division, allocate work, manage the accountability of resources and provide input into cost management. Manage stakeholder relationships to ensure the timely delivery of quality IT solutions in accordance with business requirement specifications. Identify gaps and inefficiencies (including governance and the management of risks and audit findings) and take specific actions for the implementation of improvements in collaboration with GSMD. Manage, monitor, evaluate and report on the quality, turnaround and impact of the division’s deliverables. Encourage a performance culture in the division, define performance expectations and conduct effective performance management of direct reports. Drive priority development for employees by promoting and supporting career management and the development of direct reports. Drive innovation and implement the necessary changes to improve application processes and systems to align with global best practices. Execute the IT strategy within the division. Support the transformation of the GSMD systems throughout the implementation and maintenance of a secured and high-availability solution. #J-18808-Ljbffr