These jobs were popular with other job seekers Execustaff Recruiting Services SA (Pty) Ltd Execustaff Recruiting Services SA (Pty) Ltd This job requires the assembly and installation of desktops, keeping all systems up to date with patches and security fixes, and helping end-users do their job more efficiently, training the end-user, or implementing the strategy and making users comfortable with the technology.Duties & ResponsibilitiesOnsite User SupportMicrosoft Windows & Office Application Support and InstallationWindows Server Management & AdministrationMicrosoft Office 365 2nd Line Support & AdministrationEscalation of issues to 2 nd Documentation and Updating of Ticketing/Helpdesk SystemTrain end users on usage of computer hardware and softwareInstall, configure and support Windows and Mac workstationsMaintain current and accurate inventory of hardware, software and resourcesEnsures compliance with software licensing agreementsPerform long-term fault, configuration, performance and security management of Desktops systemsInstall, configure, and support end-user IT hardware and software within acceptable response times Introduce new IT capabilities by introducing opportunities for improvement and propose viable solutionsContinues improvement - Reviews key processes to identify gaps between customer requirements and current outputs and to identify key variances.Achieve a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping abreast of current developments and trends in area of expertise.Monitoring - Determines which systems; processes, or areas need to be monitored; identifies what information needs to be obtained.Desired Experience & QualificationTechnical Skills- CompTIA A+- CompTIA Network +- Microsoft Certified Systems Administrator (or working towards it)- Previous experience with Microsoft Office 365- Proficient with Microsoft Windows 8.1/Windows 10- Windows Server Administration - Active Directory, Data Security, Group Policies etc.- Installation and troubleshooting of Applications- Proficient at Printer, installation and configuration- Wireless & Network Infrastructure support and configuration - Previous experience in Firewalls and a understanding of switching, routing and VLAN'sSoft Skills- Excellent Client Facing, Written & Verbal Communication- Self-Management & Self-Motivations - a "Go Getter"- Strong Documentation Skills and Information Gathering- Excellent communication skill, both in front of the client and via telephone- Creative problem solving ability- Proven ability to troubleshoot under pressure- "Can Do" attitude- A distinct hunger to grow as an individualYou will be energetic, diligent, a problem solver and have good interpersonal skills, with fluency in English. MatricMCSE would be advantageousMinimum 3 years’ experience with IT desktop support and Server support knowledgeThe successful candidate should be able to operate at a corporate level and be able to translate business requirements into technical solutionsThese jobs were popular with other job seekers Execustaff Recruiting Services SA (Pty) Ltd#J-18808-Ljbffr