To find out more, click Apply or head on over to Crayon to review the full spec and apply?How you'll roleAs a Sales Support Specialist, you will be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist's responsibilities include tracking and managing sales leads, coordinating quotes with sales packs, and providing customer service. You will also be responsible for recording and reporting on sales data. The ideal candidate has good time management and organisational skills. You should also demonstrate excellent interpersonal communication and customer service skills.What you'll doAnswering lead/customer inquiries, scheduling meetings and sales appointments, and following up with leads/customersCompiling a daily list of sales leads, assessing sales leads, delegating leads to the sales department, and providing sales data and guides to the sales departmentDeveloping and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reportsRecording sales trends, liaising and supporting account managers to develop and implement sales strategiesPerforming data entry tasks for sales figures, metrics, and other relevant information and maintaining an organised and accessible filing systemManaging and maintaining the CRMHandling sales administrative duties for the company and its executives and management teams as may be requiredScheduling lead/customer meetings and conferencesReporting any unusual activity to your supervisorsDeveloping processes and protocols where necessaryWhat you'll needA high school diploma or equivalentA bachelor's degree or a diploma in marketing, business, or a related field may be advantageousExperience in administration and high-volume office work may be advantageousStrong analytical, organisational, and time management skillsExcellent team working, motivational, interpersonal, communication, and customer service skillsComputer literacy, data capture, IT skills, and typing skills. Use of MS Office as well as ability to quickly learn how to use online/cloud based systems and toolsStrong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customersClear communication and the ability to explain concepts in simple terms are used to help the customer work through problems and accurately describe products. Well-spoken and professionalShould be able to use critical and creative thinking to identify and resolve issues that may present themselvesAn understanding of sales principles and customer service practicesAs this is a sales related role, experience working within sales teams/departments is imperativeTo find out more, click Apply or head on over to Crayon to review the full spec and apply? Company Description Where you'll workA specialist boutique business advisory firm specialising in business development, capital raising, and government funding access. They are dedicated to helping their clients access a range of options, including government grants & incentives, developmental and commercial loans, and private equity investors. The company operates in South Africa and across the African continent.#J-18808-Ljbffr