SA’s Leading Treasury Outsourcing Company is recruiting for top talent! Our support desk facilitate solutions to our clients on Treasury Management Systems: The IT2 TMS is a fully integrated best practice solution that supports treasury in its entirety, fulfilling cash, debt and investment, financial risk, Kyriba is a global leader in next generation treasury solutions in the cloud. Kyriba enables CFO’s and finance teams to increase compliance, reduce risk, and provide the insight necessary for strategic financial decision-making. TreasuryXpress makes it possible for companies of all sizes to manage cash, improve liquidity utilisation, streamline electronic payment processes, and increase treasury controls and efficiencies. Being the first contact for all of our Treasury Management Systems Support Clients Develop and maintain process documentation, including user guides, technical specifications, and standard operating procedures Escalate complex queries to subject matter experts as needed Participate in continuous system testing, validation, and quality assurance to ensure accurate functionality and data integrity Ensure continuous improvement and effective usage of the system and internal procedural steps to maximise the system’s output Liaise with clients to ensure that their usage and output of the system flows smoothly Provide technical support to end-users by addressing Treasury Management System (TMS) issues and optimising system performance Education, Experience, and Skills Bachelor's degree in Finance or Information Technology / Computer Science At least 2 years of experience in a customer support role Knowledge or experience in dealing with a ticketing system Understanding of treasury management systems and treasury operations will be beneficial Previous experience or knowledge about H2H connections, SFTP/FTP, SWIFT, SQL, Crystal Reporting, Scripting https://treasuryone.co.za/treasury-services/treasury-management-systems/ #J-18808-Ljbffr