Job Overview: As a Credit Controller, you will be responsible for managing the credit control activities of the company, ensuring timely payment of outstanding client invoices and minimizing bad debts. You will play a crucial role in maintaining positive relationships with clients and internal stakeholders, while also safeguarding the financial health of the organization.Roles and Responsibilities:Debt Collection:Proactively chase outstanding invoices by phone, email, and letter.Negotiate payment plans with clients experiencing financial difficulties.Resolve billing discrepancies and disputes in a timely manner.Escalate unresolved issues to senior management as necessary.Cash Flow Management:Monitor and analyze debtor balances to identify potential cash flow issues.Provide regular reports on aged debtors and cash collection forecasts.Coordinate with other departments to ensure invoices are processed promptly.Implement strategies to reduce debtor days and minimize bad debt losses.Relationship Management:Build and maintain strong relationships with clients and internal stakeholders.Act as the main point of contact for all debtor-related inquiries.Provide excellent customer service and address client queries or concerns professionally.Collaborate with account management teams to resolve payment issues and improve debtor management processes.Compliance and Reporting:Ensure compliance with relevant regulations and company credit policies.Keep abreast of changes in legislation affecting credit control practices.Prepare regular reports for management on debtors aging, collections, and bad debt provision.Requirements:Proven experience working in credit control or a similar financial role.Strong knowledge of credit control principles, practices, and regulations.Excellent communication and negotiation skills.Proficiency in financial software and MS Office, particularly Excel.Ability to work independently and collaboratively in a fast-paced environment.Attention to detail and strong analytical skills.Problem-solving attitude and ability to handle difficult situations diplomatically.Job Types: Full-time, Permanent#J-18808-Ljbffr