Job purpose: The Branch Manager is responsible for every aspect of the day-to-day management of the branch, including sales, staff, stock and resources management. Duties and responsibilities Management of the Sales function Increase sales through planned strategies and follow through.Ensuring prompt serving of customers (Assist potential customers and maintain efficient relationships with current customers).Supervising external sales, technical, internal sales staff and shop assistants who face the customer as well as the back office and support staff who work behind the scenes.Ensure merchandising of the floor and creating effective displays & accurate Shelf markings Stock & Process ManagementOrdering stock (responsible for managing the levels of stock and making important decisions about controlling the stock)Stock take and inventory control, ensuring the correct quantities of the correct stock are always in stock.Minimize shrinkage through ensuring adherence to supply chain procedures.Manage the Receiving & Distribution processes. AdministrationSign off every credit note and purchase order thus ensuring a knowledge of branch activities.Ensuring branch admin packs to be sent to head office are prepared and delivered on time. Management of staffConvening team meetings and communicate/drive company strategyDelegating, Monitoring work and maintaining efficiencyResponsible for ensuring safety procedures are followed on the sales floor and work areas. Skills needed:Prior experience in branch management roleSelf-motivated leadershipInterpersonal communication skillsStrong sales abilitiesCustomer service skillsPlanning, Organization & delegating skills