Requirements:Relevant IT/Telecommunication qualification advantageous.1yr or more Support experienceMicrosoft OS Experience essentialOffice 365 experience advantageousSQL experience advantageousValid driver’s licenseOwn reliable transport essential Key Performance Indicators:Provide 1st Line Support.Customer interaction.Knowledge of telecommunications and data devices essentialKnowledge of fibre and data infrastructureUnderstanding customer requirements Workstation setup.Update internal systems with all work carried out.Update call administrators on progress.Submit paperwork for month end.Logbooks, hours worked on systems and confirm all is correct.Assisting Sales team with quotes if needed. Please consider your application unsuccessful should you not receive a response within two weeks of applying.