21.05.2024
General Manager
Excellerate JHI
South Africa, Pietermaritzburg
Please note that this position is effective from November 2024.Main purpose / objective of the position: The overall purpose is to ensure that the Centre and Properties remains a prestigious and well looked after for customers and tenants.To manage a portfolio of Retail and Office buildings through optimal performance in the following:Prepare & Implement the Strategy:Strategic Positioning of Midlands Mall, Midlands Lifestyle andPrepare and Implement annual business strategyImplement Leasing StrategyCreate Pipeline for future developmentMaximise financial returns:Drive Financial Performance of AssetValue extraction through optimal leasing, redevelopments & extensionsFacilities and Operational ManagementBudgetary and Financial ControlMarketing & Brand Management:Marketing and CommunicationLeadership:People managementStakeholder management:Community/stakeholder ParticipationRepresent the Landlord on industry and district forums / committeesTenant liaisonFinancial reporting:Ensue finance & admin is in orderClient reportingRole Objectives / Responsibilities: Optimize tenant mixes and rental collections in portfolio:Preparation of Strategic letting philosophyGeneral Lease AdministrationPro-Active Management of Lease expiry profileTenant LiaisonFoster relationships with key RetailersProvide support and guidance to Leasing teamsMaximize Net Property Income in buildings under managed cluster/portfolio through:Optimise Operating ExpensesIncreased IncomeImprove utility management process, maximise recoveriesComplete budgets and obtain approval from Client: Ensure appropriate delivery against set budgets Optimize returnsLeadership:Improve Employee Satisfaction Survey RatingsEnsure appropriate performance management cultureDiversity Management and TransformationEnsure proper adherence to corporate governance practicesEnsure that annual business strategies are in place for Assets and monitor Application of StrategyMentor and develop teamEnsure that stakeholders are kept abreast of buildings’ status through monthly reporting on key property management indicators Marketing and Branding management:Drive approved marketing strategy and brand campaignEnhance marketing and branding profile of the complexDrive non GLA initiatives Ensure that centre management implement day to day risk control:ComplianceOccupational Safety Health & Environment Act adherenceCore Competency Standards Liaison with key stakeholders in the cluster of operations Facilities Management:Ensure maintenance requirements are adhered to in line with standard operating manualsEnsure tenant installation process is timeous and within quality standardEnsure implementation of long term maintenance planEnsure approved *** projects are executed timeouslyApplication of new technology andDrive sustainability initiatives and ensure compliance to sustainability policy.Ensure that tenant fit out process is timeous and in line with design criteriaEducation: MatricBusiness Management/Commercial DegreeProperty related certificate/qualificationExperience: 3-5 years experience in a similar role.At least 5 years experience in property Knowledge required:Customer market understandingBusiness procedures, rules and processesLegislation and regulationsComputer literateManagerial SkillsSkills required: Effective LeadershipTeam Building and Interpersonal SkillsSelf-Motivator and Independent thinkerCommunications Skills (Including ability to present at all levels)Organisational SkillsAbilities required:Abilities required: • Analysis and Judgement (Problem-solving) The ability to integrate information from various sources and link these details and broad aspects effectively. It also includes the ability to draw appropriate conclusions and make decisions that show consideration to positive and negative consequences to the business and people. Formulating a Vision • Formulating a vision and strategy, as well as defining specific goals and objectives to ensure effective goal achievement. Defining and Integrating a Structure • Defining a structure that enables the effective implementation of strategic objectives considering the organisation’s operating model. Strategic Networking • The ability to evaluate the current status quo against strategic objectives before adopting appropriate leadership behaviour to initiate and manage transformation and change. Change Management • The ability to evaluate the current status quo against strategic objectives before adopting appropriate leadership behaviour to initiate and manage transformation and change. Performance Management • Shows strong leadership skills in managing team and individual performance through appropriate performance management processes and procedures. Compliance and Risk Management • The ability to execute against relevant compliance and risk management systems as well as the implementation of structures and frameworks for control and governance. Teambuilding • Ensures that new talent is identified, brought on board and managed appropriately via clear development plans and retention strategies. Communication • The ability to timeously communicate relevant internal and external business information to internal and external stakeholders in an appropriate manner. Project Management • The ability to identify and execute relevant projects in alignment with business objectives. Customer Service • Keeping customer service central at all times and constantly striving towards service excellence. Engaging Leadership • Engaging with and involving diverse individuals in teams to achieve their full potential, as well as through their enhanced performance contribute to the success of the organisation. Integrity • Shows values and morals that are in keeping with those of the organisation#J-18808-Ljbffr
Attention! You will be redirected to another site