These jobs were popular with other job seekers Express Employment Professionals SA - PMB Express Employment Professionals SA - PMB Express Employment Professionals SA - PMB Express Employment Professionals SA - PMB General Sales Manager to lead store Sales, Marketing and Fulfilment Staff to achieve volume and customer margin targets by developing sound sales tactical plan, collaborate with all other functions on store level to optimise route to market and continue to drive reduction in operating cost, by still ensuring customer service excellence to trade. Functions/ResponsibilitiesPlan and Resource to achieve growth targets in sales areaAnalyse commercial business, route optimisation and customer service to drive sales and achieve targets at set margin levelsIdentify new growth opportunities and areas for improvement. In depth SAP analysis to identify growing areas, potential groups high priority areasDevelop specific program for high Customer Margin Business Groups and tactically adapt to increase volume and customers marginDesign and execute effecective commercial sales programs and action plans to fully implement the potential reports availableMaster data integrity continually maintained to ensure accurate planning and monitoring of KPIsSource and relevant business information Analyse and inteprete sales and market information to ensure volume/profit growthActively analyse market trends and sales environment to source for sales/proft opportunitiesDevelop recruitment strategy for relevant market/geographical areaIdentify key focus areas that will drive profitabilityManage and track KPI's relevant to aboveSales regions analysed per channel to identify sources of volume/profit and to allocate time and resources effectively, with focus on specific sales areasImplement and execute plan as per timelines and all agreed level of profit marginsPlan communicated to all partners at store level and ensure that commercial targets included in each department KPI's for the yearDevelop new market oppotunities and better service levels to current markets by understanding the customer needs/demands, competitor behavior and key deliverables for customer satisfactionDevelop specific program for high customer Margin Business Groups and tactically adapt to increase volume and customer margins Develop and drive best basket solution to high Customer Margin Business Groups to satisfy customer needsBuild capacity through coaching and collaborationCoach and collaborate with other departments functions (stakeholders)Weekly trade visit to monitor planned calls, General Sales discussions and other customer related issesIdentify skills gaps per individual and for team and address with tactical plans to close gapsReview and improve performanceEvaluate performance against key performance indicatorsQuarterly results prepared monthly and explained to stakeholders (sales, customer recruitment, customer margin %, route optimisation, delivery recoveries, CSI projects, retail feet, etc)Understanding of Makro KPI's and alignment where appropriateConduct regular performance discussions with direct reportsFulfilment Operations, Optimisation & Customer ServiceManage Fulfilment operations, productivity and all resources to effectively fulfil customer demandContinue to improve and monitor productivity through systematic reporting (Picking, Packing, Loading and Delivery efficiencies)Manage and continues to strive to improve on customer-centric "on-time, in full" Manage cost-centric efficiency and global digital fulfilmentManage cost of picking, packaging and delivery within the storeEnsure alignment with National Sales teams and the store Customer Relationship Officer's/ Business DevelopmentPackage & RemunerationMarket - related Wholesale & Retail Trade These jobs were popular with other job seekers Express Employment Professionals SA - PMB Express Employment Professionals SA - PMB#J-18808-Ljbffr