Reference: 9528 MLRConsultant: Michellele RouxJob Description:Provide general support to our operations and customer service teams.Liaise closely with the e-commerce coordinator to assist with administrative tasks.Answer customer queries telephonically and per email.Assist with management of orders placed through our online shop.Follow up throughout the order fulfilment process to ensure successful delivery.Qualifications:A completed National Senior Certificate qualification (matric / Grade 12).A tertiary qualification would be advantageous.Good understanding of customer service.Excellent verbal and written communication skills.Fluent in Afrikaans and English.Knowledge of e-commerce would be advantageous.Proficient in using Microsoft Office apps (Outlook, Excel, Word and PowerPoint).Collaborative work ethic, with good interpersonal skills and the ability to work well in groups.Proactive, positive individual with a sense of ownership.Flexible and adaptable to a fast-paced environment.How to Apply:Email your comprehensive CV toexceedhr@exceed.co.za.If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.We reserve the right to only conduct interviews with candidates of choice.Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.#J-18808-Ljbffr