26.04.2024
Safari Consultant
Datafin
South Africa, Cape Town
Safari ConsultantMedia/Marketing/SalesCape Town - Western CapeENVIRONMENT:UTILISE your sales charm and first-hand knowledge of African destinations as you provide exceptional customer services to clients as the next Safari Consultant sought by a dynamic Travel Tech company in Durbanville. Working alongside an energetic and enthusiastic group of people, youll help create everlasting memories for clients offering luxury, tailor-made safaris as they experience travel in the amazing continent of Africa. The ideal candidate will have a proven track record of achieving monthly targets and conversion rates, achieving high service levels, and acquiring and maintaining client and supplier relationships. Youll also require a tertiary qualification in Travel and Tourism with 5+ years work experience in the Tourism industry specifically selling African safaris & experience in a sales environment dealing with direct consumers. You must have solid knowledge of various software systems - Tourplan, CRM, Google workspace with strong knowledge of African destinations, logistics and properties.DUTIES:Manage the entire client interaction from enquiry to post-travel.Share your first-hand knowledge of African destinations with potential clients.Prepare exceptional quotations and itineraries matching clients expectations and budget.Manage the entire booking process with a high level of attention to detail.Invoice and collect client payments.Ensure all travel documents are accurate and of the highest standard.Provide top-level customer support at all stages - before, during and after travel.Meet all monthly sales targets.Go the extra mile to ensure exceptional customer service and a wow factor to all clients.Manage all internal systems and procedures efficiently and effectively.REQUIREMENTS:QualificationsTertiary qualification in Travel and Tourism.Experience/Skills5+ Years experience in the Tourism industry specifically selling African safaris.5+ Years experience in a sales environment dealing with direct consumers.Knowledge of various software systems - Tourplan, CRM, Google workspace.Strong knowledge of African destinations, logistics and properties.Driven sales and customer service skills.ATTRIBUTES:Excellent written and verbal communication skills.Superior interpersonal and organisation skills.Ability to meet deadlines, accept challenges and work under pressure.Capable of self-management and self-actualization.Highly flexible with ability to work in a fast-paced and dynamic environment.Diligent, high degree of perseverance and attention to detail.Strong problem-solving skills.Apply for this Job#J-18808-Ljbffr
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