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Food and Beverage Manager
Greys Personnel
South Africa, eThekwini North (Umhlanga / Tongaat)
RequirementsMatricRelevant qualification in HospitalityOwn vehicleMinimum of 5 years of experience in a Food and Beverage Manager roleJob RequirementsSupervision of Staff:Hiring, training, and supervising F&B staff.Scheduling shifts and ensuring adequate staffing levels.Conducting performance evaluations and providing feedback.Daily Operations:Overseeing day-to-day operations of the dining facilities.Ensuring compliance with health, safety, and sanitation regulations.Coordinating with chefs and kitchen staff to ensure timely and quality food service.Inventory and Supplies:Managing inventory of food, beverages, and supplies.Ordering and purchasing necessary items.Maintaining relationships with suppliers and negotiating contracts.Financial ManagementBudgeting:Developing and managing the F&B budget.Monitoring financial performance and ensuring cost control.Preparing financial reports and analyzing sales and revenue.Pricing:Setting menu prices to balance cost and profitability.Analyzing market trends and adjusting prices accordingly.Customer ServiceGuest Satisfaction:Ensuring high levels of customer satisfaction through excellent service.Handling customer complaints and resolving issues.Gathering and acting on customer feedback.Quality Control:Monitoring the quality of food and beverages served.Implementing and maintaining service standards.Marketing and PromotionsMarketing Strategies:Developing and executing marketing and promotional strategies.Organizing special events and themed nights to attract customers.Collaborating with marketing teams to enhance the establishments visibility and reputation.Administrative DutiesDocumentation:Maintaining records related to staff, inventory, and finances.Ensuring compliance with legal and regulatory requirements.Reporting:Preparing and presenting regular reports to senior management.Analyzing operational data to inform strategic decisions.Innovation and ImprovementMenu Development:Working with chefs to create and update menus.Introducing new food and beverage offerings based on customer preferences and trends.Process Improvement:Identifying areas for operational improvement and implementing solutions.Staying updated with industry trends and best practices to enhance service quality.Training and DevelopmentStaff Training:Organizing training sessions for staff on customer service, food safety, and other relevant topics.Promoting professional development and career advancement opportunities for employees.In summary, the role of a Food and Beverage Manager is multifaceted, involving operational
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