Executive Housekeeper
The Capital Hotels and Apartments
Nelspruit, South Africa (ZA)
The Capital Mbombela is recruiting an experienced Executive Housekeeper – based in Mbombela/Nelspruit.
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!
Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.
Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined action.
The Executive Housekeeper will take full and sole responsibility for the profitable operation of the Housekeeping department, including the employees, and effective and efficient services to all guests.
Diploma in Hotel Management or similar
Minimum 5 to 8 years’ experience of which at least 3 to 4 years in similar managerial role.
Strong Operational/Technical Knowledge
Strong Leadership abilities and organizational skills, thinks out of the box and able to drive change and look for operational efficiencies / synergies
Hands-on problem-solving approach and the ability to remain calm under pressure
Customer service driven with outstanding communication and active listening skills
Ability to work as part of a team, as well as independently
Honest and trustworthy beyond approach
Great attention to detail
Presentable/Professional appearance and well spoken
Team Player who leads by example
Proactive in approach
Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the Nelspruit/Mbombela Area
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