Mascor: Senior Technician Plennegy (Pty) Ltd. 2023-08-14 Nelspruit Job Ref #: S020024 Industry: Technical Job Type: Permanent Positions Available: 1 Mascor is a Company consisting of franchised Automotive, agricultural mechanization and fuel. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional and high-quality service and standards of workmanship. Job Description 1. Quality of work - Knowledge of work & systems including diagnostics. - Ordering correct parts first time round to complete job - Loading and closing of quality DTAC's 100% - Comebacks less than 3% of own total labour sales - Productivity at 100% and efficiency 85% - Charge to total percentage = 85% - Carry out all DLM's and courses assigned timeously. - Adhere to company SOP’s. - Comply with Company minimum tool requirements. - Efficient time management re travelling etc. 2. Administrative duties - Completion of job cards within 24 hours - Accurate completion of daily reports and technician diary. 3. Customer service - Ensure customer satisfaction is at 100% and all queries are attended to timeously. - Ensure proper communication regarding jobs in progress Job Requirements Qualifications: Trade Certificate (Essential) Grade 10 (Essential) Matric-National Senior Certificate- Grade 12 N2 Occupational Health and Safety Skills Computer Skills Communication Skills Practical Skills Problem Solving Skills Supervisory Skills Time Management Skills Experience: Must be able to work on advanced construction and forestry machinery and equipment Excellent Knowledge of Mechanical, Electrical components of forestry machinery and equipment Working Knowledge of Vehicle Diagnostics Systems and Methods Driver's License Code 8