Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert The Head of Sales at Miway will be responsible for driving the strategic sales objectives as well as the design, implementation and management of the sales team. The Head of Sales reports to the Executive Head: Personal Lines and serves as an integral member of the Senior Management team.Directs the operations of a large single or multiple call centres, typically in different locations or with significantly diverse market segments. Oversees operating systems including policies and procedures, operating structure, and information flow for a large single or multiple call centres. Establishes and implements product/service standards for each location to ensure quality and consistency. Analyses operational practices for effectiveness and practicality. May build industry relations, communicating technologies, and operational concerns through industry networking.Grade 12/Standard 10/NQF 4 Tertiary qualification advantageousRE05 (Representative)RE01 (Key Individual) will be beneficial Minimum 8 years’ management experience in Sales (inbound and outbound)Proven track record of success facilitating progressive organisational change and development within a growing organizationProven track record of meeting and growing sales volumesProven track record of optimising direct sales cost structuresExcellent judgment and creative problem-solving skills including negotiation and conflict resolution skillsStrong mentoring, coaching experience to a team with diverse levels of expertiseEntrepreneurial team player who can multitaskSuperior management skills; ability to influence and engage direct and indirect reports and peersSelf-reliant, good problem solver, results orientedEnergetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, board of directors, and staffAbility to operate as an effective tactical as well as strategic thinker LeadershipResults DrivenBusiness AcumenDecision MakingKnowledge and Skills Driving business unit efficiency and target achievement Manage partnerships and communication Strategic and Operational Call Centre control and reporting Budgeting, expense management and audits Management of employees Personal Attributes Builds effective teams - Contributing strategically Decision quality - Contributing strategically Directs work - Contributing strategically Business insight - Contributing strategically Core Competencies Cultivates innovation - Contributing strategically Customer focus - Contributing strategically Drives results - Contributing strategically Collaborates - Contributing strategically Being resilient - Contributing strategically Turnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.#J-18808-Ljbffr