Key Responsibilities:- Ensure smooth operation of VDI platforms, both cloud-based and on-premises.- Drive operational excellence through automation and proactive monitoring.- Collaborate with international teams, vendors, and end-users to enhance VDI platform stability and availability.- Lead in maintaining and standardizing the BMW enterprise VDI infrastructure.- Plan and execute maintenance tasks, focusing on operational stability and improvement.- Implement automation solutions for platform operations, troubleshooting, and maintenance.- Install, configure, and deploy virtual apps and desktop images.- Harden application and server security, ensuring a robust infrastructure.- Utilize application monitoring tools to ensure performance and reliability.Essential Skills:- Experience in Azure Monitoring Tools- Proficiency in VMWare Horizon Cloud, preferably Next Gen- Knowledge of Azure Networking- Familiarity with VMWare Workspace ONE Access and Unified Endpoint Management- Expertise in Scripting (Powershell) and Scripting (PowerShell, Python, etc.)- Hands-on experience with Citrix Xen-Desktop, Xen-App, and Netscaler- Strong understanding of ITIL processes (Incident, Change, and Problem management)Advantageous Skills:- Experience with cloud technologies (Microsoft Azure, AWS)- Familiarity with Microsoft W365- Proficiency in VDI technologies (Microsoft and VMware Horizon)- Knowledge of automated problem remediation and machine learning for data analyticsQualifications and Experience:- University degree in relevant field (e.g., computer science, engineering)- 5+ years of experience in IT operations- Proficiency in Citrix VDI and App stack operations- Experience with Windows desktops and server support- Familiarity with ITIL processes (Problem, Incident, Change management)#J-18808-Ljbffr