Job Description:Attend to customers as and when required to maintain relationship or resolve problems or respond to queries Attend and resolve matters without delay. Provide feedback to initiator within 24 hours regarding progress made. Resolve matter accurately in line with expectations and business(ads1)Job Responsibilities:Improve skills to operate different programmesEnrol training course applicable to job requirementManage external debt collectors daily in line with our strategyWith and through the allocated team deliver normal credit control functions including administration, allocations, debit- and credit notes, journals etc. including follow-ups to finalizationAttend training course-in house and external to develop skillsMonitor status of the bookIdentify, resolve and collect on problematic accountsTake action to prevent the book from ageingComplete task timeouslyComplete task accuratelyJob Requirements:2-3 years supervisory/team lead experience2+ years customer service experience (advantageous)National Diploma/Bachelor’s Degree or equivalent5+ years credit control experienceJob Details:Company:AltronVacancy Type:Full TimeJob Location: MidrandApplication Deadline: N/A(ads2)Apply Hereinstantcareers.net#J-18808-Ljbffr