Essential Skills Requirements:- Proficiency in SAP SAC (SAP Analytics Cloud)- Strong background in SAP BW Backend and Queries- Knowledge of SAP HANA and familiarity with JIRA and Confluence- Flexibility to take on additional responsibilities as per Agile Working Model (AWM) Charter Qualifications/Experience:- At least 5 years of relevant experience- Proven experience working effectively in international teams Role and Responsibilities:- Process incidents and ensure adherence to SLA standards- Manage SAP BW transport processes- Provide support during month-end processes- Offer user support for various SAP systems- Assist in SAP Analytics Cloud (SAC) implementations and dashboard development- Provide post go-live support for implemented solutions- Offer general operations support as required- Participate in end-to-end testing processes