These jobs were popular with other job seekers Johannesburg - North (Sandton / Midrand / Diepsloot) Johannesburg - North (Sandton / Midrand / Diepsloot) Communicate successfully with Customers (both internal and external) via the appropriate media, being telephone, email or fax.Learn and understand the importance of the companies products and services and apply empathy to situations / discussions with the Customers so as to recognize the potential impact of their actions to people’s health and wellbeing.Create, release and amend Theatre Care rental kit bookings from internal and external customers using My Mediset software.Understand and assist with the Loaner Application used for the booking of cases by Customers.Have a good financial acumen to be able to provide special pricing in certain circumstances as per medical aid limits, Hospital group pricing and other initiatives.Provide usage reports/KPI reports as requiredHave a good working knowledge of the Microsoft Office suite, including Excel, Word and Email.To instigate system queries so as to be able to invoice and credit customers as the role requires.Produce customer feedback reports as the role requires.Be able to engage with and interact in a diverse team based in an Open Plan office environment.To commit to being flexible in their working hours so as to be able to cover shifts within a 24 hour working environment.Desired Experience & QualificationMinimum of a matric certificateTertiary qualification (related discipline), would be an advantage.Previous experience in the Medical Devices industry would be an advantage.Proven experience in a customer service or call centre environmentProficient in ERP system like SAPExperience in loan sets, consignment stock in the healthcare industry will be an advantageProven experience of working within an office environmentExperience of Microsoft OfficeSAP experience an advantageRelevant qualification in Customer Services or previously experience of working in a Customer Services team HR Services, Recruitment & Selection These jobs were popular with other job seekers Johannesburg - North (Sandton / Midrand / Diepsloot)#J-18808-Ljbffr