Duties:Manage the debtors order hold process when accounts are overdue or the customer has exceeded the credit limit and take appropriate action.Receive credit applications from departments, ensuring all accompanying documents are submitted and information is accurate.Ensure collection targets are met.Capture and allocate payments daily according to remittances.Export Age Analysis and ensure overdue are collected.Working on outstanding claim queries and overdue invoices dailyResolve telephone and email queries from customers.Send weekly invoices and recons to customers.Request meeting with customers to resolve POD and short payments.Process price difference credit notes.Cash flow ForecastingSend customer statements, recons, credit notes and invoices Job Experience and Skills Required:Higher Diploma/ Degree/ Credit Management/ Finance qualification (Certificate required)Minimum of 5 - 10 years experience in a similar positionExcel (advanced) requiredMUST come from a FMCG background (non-negotiable) and worked with Retail and Small Business Experience (Mass Retail, JD Group, Shoprite Group, Takealot would be an advantage)