Career Opportunities: Technician (30404) Requisition ID 30404 - Posted - Traka Africa (Pty) Ltd - Traka Gr excl. Global Function - ZAF: Modderfontein More (1)  - Production&Skilled Trades -  Posting Country (1)  - Yes - Entry level - Travel Required: 0%-10% This Job Description is unique to Traka Africa and applies to its operational requirements. ROLE PROFILE Job Title: Reports to: Contracts Manager Location: ? PURPOSE OF THE ROLE An Onsite Traka Technician needs to perform several tasks set out to them on a task system. An onsite Traka Technician will be required to work with explosives key management and locks (Cliq. Traka and Videx), Reports to be pulled and onsite support to be provided to the customer the technician is allocated to. Monthly Inspecting, analysing, and troubleshooting systems and equipment, Repairs to be done that was notified on the inspections sheets. After hour calls and support to be adhered to. Reading repair manuals and liaising with other professionals. Running tests to make effective recommendations. This role requires interaction with stakeholders with the ultimate result to drive maximum productivity and client centricity. RESPONSIBILITIES / ACCOUNTABILITIES The main duties of this role are inclusive of, but not limited to: Installation and replacement of Traka Equipment and peripherals Setup, assemble, test and configure Traka Hardware and Software Following direction of the Project / Installation Manager Maintenance and Submission of accurate paperwork and documentation Customer communication throughout the job Installing conduit, coring, or trenching Installing/pulling cable and wire Mounting panels, field devices, computers, power supplies Programming, set-up, and testing systems Testing and inspections Safe operation of basic electrical reticulation Understanding wire crimping and installing basic plugs Basic use of hand tools Support: Hardware Support: Preventative Maintenance – Monthly visit for all covered systems items Maintenance of all Traka variants, Key management systems and lockers Physical check on Traka locks and explosives cars/cassettes and surface boxes. Installation and replacement of Traka hardware Setup and assemble, test and configure Traka systems. Competent use of tools and associated electrical tools such as drilling machines, electric screwdrivers etc. Cleaning of control boards (this will be dusting off and disconnect all connections, cleaning of connector points with electrical cleaner.) Reconnecting of all connections. Cleaning and testing of all data fobs. (Includes all grooves) Cleaning and testing of all connector strips and solenoids. (Positive and negative connection screws) Cleaning and testing of Cabinet Frame and hinges. Cleaning of cabinet Perspex (polycarbonate or steel) doors. (Cracks/Damage needs a replacement (order required)) Alignment of door switch and solenoid. Cleaning and testing of Cliq lock and key. Cleaning and testing of Cliq key battery. Testing of cabinet backup battery. Cleaning and testing of network points and connectors Emergency release of keys in case if an emergency (emergency document to be completed on site) Cutting of current security seals. (Replacement will be requiring and additional order) Physical check on control boards which includes the following: Cabinet control board, interface boards, and strip connector boards. Physical check of keypads and readers. Physical check on all screens and touch screens. Physical check on all ribbon cables and wires. Physical check on all jumper blocks and dip switches Cleaning and servicing (oil) Cliq locks and key’s Cleaning and servicing of mechanical and electrical Abloy locks Cleaning and servicing of Abloy switch locks (Cylinder and key) Support: Software Support and Customer Support: Daily report (Production Managers, Mine Overseers, shift supervisor’s, Safety Department) System Reports, Report to the mine before night shift knocks off so their issues can be resolved. Help miners and operators before shift start. Email Support Telephone Support Remote Support Support logging on support site Research/problem solving. Initiative Obtaining of relevant signatures for invoices Follow-up on outstanding orders Deliveries to be handled at stores. Submission of invoices Completing and submitting of User access forms Completing and submitting of cabinet layouts Onsite training Physical check on all software and communications from hardware to software. Completing and submitting of maintenance check list Submitting of quotations on repairs from maintenance check list. Following up on outstanding orders from maintenance check list. Completing of UAR (service) reports. Programming of Cliq key’s as per completed approved forms. Frequent checks on Traka 16bit, Traka 32, Traka touch, Traka web, software versions and updates where applicable. Diagnostics test on Traka Touch (this function tests all hardware and software functions on the touch systems) PROFESSIONAL QUALIFICATIONS/ EXPERIENCE Proven experience as a low voltage technician or similar role Experience with LAN/WAN networks Thorough knowledge of computer systems and IT components Exceptional organizing and time-management skills Mining Experience will be an advantage. Underground work will be an advantage. 2+ years’ experience in computer networks and systems maintenance. Excellent written and verbal communication skills. Good interpersonal skills. Good problem-solving skills. Communication and reporting skills Software Basic understanding of Windows based computers and software Basic understanding of what a database is Basic understanding of networking Understanding how to use a search engine SQL Db experience and knowledge Good knowledge of internet security and data privacy principles Proficient in database programming and software installation Identify and solve problems independently Plan and organize effectively Resolve complex issues to successful outcomes with minimal supervision Work both independently and in a team environment Change agent Able to do research/problem solving, on provided Manuals Take initiative when required We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences. #J-18808-Ljbffr