Ready to Join the Ranks of Innovators? We are looking to hire a dynamic Support Engineer who will play a critical role in ensuring the smooth operation and functionality of products and systems, providing timely and effective technical support to address customer needs and maintain customer satisfaction. What you’ll do:Incident and request management based on client SLA requirements.Coordinate and implement changes.Demonstrate problem-solving and troubleshooting skills.Standby duties.Assist with project implementation.Support of industrial it and server infrastructure.Microsoft patch deployment.Monitor the environment and act on alerts/notifications.Anti-virus management.Management of user/permission on Active Directory.Application installation and support.Your expertise:Experience in it: 4+ yearsExperience In Industrial It (Preferred): 2+ YearsQualifications required:GRADE 12A+/N+/MSCERelevant degree or diploma in information technologyITIL CertificationDriver’s LicenseOther information applicable to the opportunity:Permanent PositionLocation: SwartklipWork environment: OnsiteÂ