Supervisor (Car Rental Industry) – Cape Town International Airport. Do you have a minimum of 2 years recent full-time experience in the Car Rental industry in a supervisory role? Our client, an International Car Rental Company based at the Airport requires an exceptionally well-groomed and spoken Supervisor with management experience to take care of customer service and operational requirements. Excellent liaison and communication skills in English and Afrikaans are compulsory. Requirements: Ability to work SHIFTS including weekends Matric (and valid driver’s license) Clear CREDIT record on the credit bureau Computer literate in MS Word, Excel, and CRM system Min 2 years supervisory experience managing staff Ability to multi-task in a pressurised environment Essential to be very well-groomed and well-spoken Bilingual in English and Afrikaans – compulsory Duties and Responsibilities: Working under pressure managing a team consisting of car rental agents and administrators Extensive customer service and delivering superior service Meet and Greeting of Clients Training of staff Understanding all options available to clients and being available to problem solve with problems that could occur Dealing with clients locally and from overseas General administration duties linked to all areas of the business Ensuring excellent quality control with all vehicles Upselling of various products available Building excellent relationships with clients Ensuring the team can work efficiently and effectively to the best top standards #J-18808-Ljbffr