Job Description This is an amazing opportunity for an Operations Manager/Account Manager to take on 2IC responsibilities for a UK-funded-and-based provider of children’s healthcare, housing, and welfare solutions. This is a 100% remote opportunity, paying R600K-R800K per annum. THE COMPANY This UK-based organization specializes in transforming the lives of children who have experienced trauma, offering bespoke therapeutic care and stable residential placements. They create nurturing, family-like environments tailored to support each child's emotional and developmental needs, ensuring a brighter future. With a commitment to excellence and compassionate care, they deliver high-impact solutions that truly make a difference in children’s lives. THE ROLE As Operations Manager/2IC, you will drive growth by managing inbound leads, matching prospects with suitable care home vacancies, and overseeing the CRM to ensure seamless operations. You'll also support the Managing Director with key tasks including HR coordination, recruitment, and reporting, acting as the right-hand person (2IC) to keep everything running smoothly. Additionally, you'll engage with potential clients and partners through outreach and social media, helping to expand the company’s reach and impact. REQUIREMENTS A background in operations management Degree-educated Proficiency with CRM systems Sales/account management experience (beneficial) Prior experience working with children/social work experience (beneficial)