Our client is seeking an experienced and motivated Business Process Automation Specialist to join our dynamic team. With a strong background in RPA technologies, excellent analytical and problem-solving skills, you will primarily work within the Microsoft Power Platform environment.Responsibilities:Provide clarity and guidance on business process and automation policies, processes and proceduresAnalyst evaluating and reviewing existing business processes and workflows to identify automation opportunities, and inefficienciesLead the development of initiatives to automate manual and/or repetitive tasks, improve efficiency and overall productivitySupport process owners, teams and peers to understand business requirements, and challengesLead in the development and implementation of automated workflows and business using Microsoft applicationsEnsure data security, integrity, and compliance throughout the workflow integration processIdentify, defining, and implementing measurement criteria for success and report on impact of automation initiativePartner with the relevant teams to conduct quality assurance and testing activities to ensure the dependability, efficiency and accuracy of business process, workflows and automation solutionsMaintain accurate documentation of business processes, workflows and integration automation solutionsParticipate in the execution all the process improvements by the organisationProvide process automation advice across the generalist range of the roleCreate and automating always-on reports on business process automation metrics and providing information on approaching automation solutions initiativesSupport, and mentoring employees through communication, information sharing, knowledge management by creating a Community of Practice (COP).Research new methodologies, best practices and tools and recommend enhancements to business processes, workflows, and automation solutionProvide ongoing support to the organisation in business process improvement and workflow implementation, deployment, and trainingProvide on-going support of deployed automated solutionsContinuously improving automated business processes, workflows, and integration automation solutions using Microsoft toolsQualification and Experience:National Senior Certificate (NQF 4)Bachelor’s degree in computer science, information systems, or related fieldRelevant certificationsAt least 6 years’ experience in a similar automation position in a related industryExperience in Business Process Management, workflow and automationExperience building and designing solutions using Visio, Power Automate, Sharepoint, Teams, Azure, Process Advisor, JIRA, Confluence, etcExperience mentoring and coaching developers.Demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the businessExperience analysing metrics and producing various reports to inform business process automation and decision making through Power BIDemonstrated experience and knowledge in the application of AI technologies and experience with AI BuilderExperience delivering and implementing innovative automation solutions that meet company needsExperience with business process automation metricsExperience leading and delivering on projects and initiatives with specific deadlinesSalary: Market related (negotiable based on the level of experience)Working hours: 08:00 – 17:00 Monday to Friday Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202619 subject heading or email body.Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its’ appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za#J-18808-Ljbffr