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Hospitality Manager (Admin Role) for Royal Family
Apt Resources
South Africa, Cape Town
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Apt Resources is currently seeking a Hospitality Manager (Admin Role) to join the prestigious Royal Family in Abu Dhabi. As the Hospitality Manager, you will play a crucial role in ensuring the smooth and efficient operation of the palace's hospitality services. This is a unique opportunity to work in a setting known for its luxury and exclusivity.In this role, you will be responsible for managing administrative tasks related to hospitality services, including coordinating reservations, overseeing guest arrivals and departures, managing guest feedback, and ensuring the highest level of customer satisfaction. You will work closely with other departments to ensure seamless integration of hospitality services with other palace operations.The ideal candidate will have a strong background in hospitality management, excellent organizational and communication skills, and a passion for delivering exceptional guest experiences. If you thrive in a fast-paced and demanding environment and have a keen eye for detail, we encourage you to apply for this exciting opportunity.Responsibilities Manage administrative tasks related to hospitality services, including reservations, guest arrivals, and departures Coordinate with other departments to ensure seamless integration of hospitality services Manage guest feedback and address any concerns or issues promptly and effectively Maintain a high level of customer satisfaction by providing personalized and attentive service Monitor and analyze hospitality service metrics to identify areas for improvement Train and develop staff to deliver exceptional hospitality experiences Ensure compliance with all health, safety, and security regulations Stay updated on industry trends and best practices in hospitality management Requirements Previous experience in hospitality management Strong organizational and communication skills Excellent attention to detail Ability to work in a fast-paced and demanding environment Proficiency in hospitality management software Strong leadership and team management skills Knowledge of health, safety, and security regulations in the hospitality industry BenefitsThe salary is AED 25K-35K All-in (Negotiable for suitable candidates).
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