JOB TITLE : General ManagerDepartment : VANSReporting to : Managing Director of BrandsDirect reports : SMT Members, External PartnersKey customers : Key Wholesale Customers, Retail Stores and Strategic PartnersRoles & ResponsibilitiesMain purpose: To develop and deliver the company’s strategic plan in the most effective manner. Accountable for the overall performance of VANS within the Ares Group and for the day-to-day running and management of the company’s business, under delegated authority from the Board.PURPOSE, VALUES, CULTURE: the alignment of key stakeholders behind a clear purpose, congruent values, an inspiring vision and a challenging strategy (BHAG)Develop & inculcate a clear business Purpose & ValuesProvide an inspiring business VisionDrive a challenging, stretching BHAGSTRATEGY: Formulate and implement the strategic plan that guides the strategic direction of VANS within the Ares Group, ensuring alignment with Group objectives at all times.Development and delivery of a 5YP strategic plan, considering the groups objectives and goals.Ensure alignment of overall strategic objectives, overall business performance and meeting of Company targets.Achievement of the overall strategic goals as outlined in the strategic planTogether with the CEO, develop commercial strategies for managing the VANS Agreement.Grow the business by maintaining, developing and maximizing the profitability with a clear and conscious consideration to the cost of capital used.Communicate the strategy and contract execution goals with senior leadershipCORPORATE GOVERNANCE: Ensuring that there is sound business/corporate governance in place and that risks to the sustainability of the Business are mitigated.Stay abreast of relevant legislative & governance developmentsEnsure that the disaster recovery plan is regularly refreshed and communicated as appropriateEnsure the Company is compliant with applicable legislative statutes, regulations, and all reporting requirementsEnsure that the necessary occupational health & safety regulations are adhered toEnsure effective and efficient internal control systems are in place to identify, manage and mitigate risksPEOPLE: Ensure that effective and efficient performance management systems are in place. Ensuring mentoring, training, development, and succession planning as required to enhance and maximize performance and employee engagement.Provide strong leadership support and guidance to the Senior Management teamFoster optimal working relationships with relevant stakeholders in VANSBuild a close working relationship with the Senior Management across the GroupWork with HR to ensure the organizational structure of the Vans team is robust and adequate for achieving the individual business’ longer-term goals and objectives.Ensure role clarity and aligned goal-settingTalent management and succession planningManage the remuneration strategy and model (including tctc structures, benefits, statutory requirements, etc)Monitor the application of the ‘HR Value Chain’FINANCIAL MANAGEMENT: ensure that the key financial indicators reflect good business health, growth, balance & sustainability (facilitate appropriate corrective action where this is not the case).Closely monitor the operating and financial results against plans and budgetsIdentify and investigate where cost savings can be madeTogether with CFO:Overall responsibility for accurate business reporting to all key stakeholdersSet financial performance parametersManage DevEx & *** requirementsEnsure that the relevant regulatory / statutory requirements are adhered to e.g. VAT, Employee PAYE,etcOPERATIONS: Implement and manage operational processes and procedures that ensures ideal operational results that reflects the Brand, values and standards consistently.Creation and maintaining a culture of performance and efficiency i.e. determining measurable indicators and incorporating project management methodologies and frameworks within the companyIdentify key operational performance issues and make improvement recommendationsManage outsourced consultant functions as necessary ensuring these agreements comply with Company policyFoster internal integration across business in the Ares Group, to ensure sharing of experiences and best practicesDrives change within the business in a process driven, measured, positive and mannerEnsure that facilities, equipment, tools, systems, security and physical environment is conducive to optimum performanceSALES & MARKETING: growing market share through the retention of existing customers, acquisition of new customers and the maximization of their spend.Embrace and continually search for opportunities for growth in the marketplace and direct sales force in this regardOversee the marketing and sales functions of the businessDrive increased customer confidence and expand range opportunities through effective account management and relationship managementEnsure Customer Service teams are best in class to deliver exceptional customer satisfaction.Demonstrate and communicate and in-depth, and up to date, understanding of Retail industry operations, challenges and solutionsBrand managementPublic relations‘Ambassadorship’Requirements LEADERSHIPBelieve in the team, trust and respectCommitted to the wellbeing of team-members, work-life balance, holistic health & careWork with a positive attitude, solutions orientation, accountability, learningBusiness and commercial acumenAbility to inspire optimistic, positive energyCapacity to collaborate, integrate & facilitate teamworkSelf-monitoring, personal management, self-disciplineLearning agility & adaptabilityPatience, endurance & tenacitySense of personal accountability & internal locus of controlAssertive and warm (not aggressive)TECHNICAL & FUNCTIONAL COMPETENCIESRelevant Postgraduate Degree in Business Administration or CommerceAt least 6 years’ experience in a senior retail leadership positionProven ability to motivate and develop employees in a diverse teamResults orientatedExcellent interpersonal communication skills (verbal and written)Effective presentation skillsCapacity to build and leverage extensive external networksUnderstanding and knowledge of corporate governance principles and legislation relation to the Company.Ability to network, build and sustain procurement, client, strategic alliance, supplier and peer relationshipsAbility to think analytically, act strategically and systemically, whilst managing operationallyAbility to think and inspire creativity, innovation and solution thinkingOperational management skills applied systematically, methodically and consistentlyCoaching and facilitation skills to enable learning, competence development and positive energyResilient and conflict management competenciesNegotiation skillsAbility to travel locally and internationally#J-18808-Ljbffr