Supervisor (Car Rental Industry) – Cape Town International Airport.Do you have a minimum of 2 years recent full-time experience in the Car Rental industry in a supervisory role? Our client, an International Car Rental Company based at the Airport requires an exceptionally well-groomed and spoken Supervisor with management experience to take care of customer service and operational requirements.Excellent liaison and communication skills in English and Afrikaans are compulsory.Requirements:Ability to work SHIFTS including weekendsMatric (and valid driver’s license)Clear CREDIT record on the credit bureauComputer literate in MS Word, Excel, and CRM systemMin 2 years supervisory experience managing staffAbility to multi-task in a pressurised environmentEssential to be very well-groomed and well-spokenBilingual in English and Afrikaans – compulsoryDuties and Responsibilities:Working under pressure managing a team consisting of car rental agents and administratorsExtensive customer service and delivering superior serviceMeet and Greeting of ClientsTraining of staffUnderstanding all options available to clients and being available to problem solve with problems that could occurDealing with clients locally and from overseasGeneral administration duties linked to all areas of the businessEnsuring excellent quality control with all vehiclesUpselling of various products availableBuilding excellent relationships with clientsEnsuring the team can work efficiently and effectively to the best top standards#J-18808-Ljbffr