Job SpecificationTo co-ordinate and control all activities pertaining to the effective functioning of the Quality Assurance systems with specific focus on Food safety and related standards, including document control and auditingFood Safety Management Systems FSSC 22000Knowledge of Food Safety standards and legislation Internal Auditing: Knowledge of internal auditing processes and practices for food manufacturing environment Production and Processing Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods Customer and Personal Service Knowledge of principles and processes for providing customer and personal servicesIncludes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Sensory Evaluation Knowledge of methods to conduct taste tests and score products accordingly and consistentlyKnowledge of specific procedures and practices for sampling of food productsKnowledge and understanding of specific processes, practices and standards to handle customer complaints Processes and PracticesKnowledge of specific job related internal processes and practices, such as RTM, Customer Complaints, Document management, and Systems SQA ProgrammesKnowledge of required documents from supplier as per Supplier quality assurance programme Customer, legal and statutory requirements pertaining to Dairy and related raw materials and packaging Knowledge of Raw material handling and risks associated to raw materials production processes, quality control and Quality Assurance processesEvaluating Information to Determine Compliance with Standards: using relevant information and individual judgment to determine whether events comply with processes, regulations, or standardsDocumenting/Recording Information: recording, storing, or maintaining information in written or electronic formAuditing skills: the ability to monitor and recognise out-of-spec data or control points Administration skills, ability to translate information into practical document formatsFood Safety best practices and new technology is researched to ensure that best practices are applied all timesDevelop and maintain all Quality Document systems Ensure that HACCP/ISO standards are documented and available to all relevant role playersConduct process audits Support all Quality staff to conduct regular internal GMP and Hygiene audits Develop audit documentationDaily taste panels are set up and scores recordedAttend bi-weekly technical meetings QC samples are prepared and distributedManage all customer complaints Monitor all return-to-manufacturing products (Monthly)Maintain the quality risk registerCoordinate pest control contractor and ensure compliance with requirements for Pest Control standardsAssist Quality Managers with ad hoc tasks and projects where required Ensure all specifications is captured and internal requirements are metParticipate and report MDWT Level 1 and 2 Meetings and Level 3 meetings when required Ensure timeous reports on QA results for all facilities Minimum RequirementsGrade 122 4 years experience within a similar roleFood Technology diploma / Food Science degree Qualification in food technology, food science or dairy-specific Specific DiplomaQuality and Food Safety Management Systems CertificateLead Auditors CertificateSAACTA AccrediationAttention to detailInteractive Communication Planning and OrganisationKindly note that by submitting your application for this career opportunity, you agree that Guardian Recruiting may use your application for the purpose of the recruitment and selection of the said position and this information may be shared with the relevant stakeholders in the business.Please note that only short-listed candidates will be contacted.Should you not have heard back within a two-week period, please assume that your application was unsuccessful.All job postings are in accordance with our Client's BEE requirements. Please only send certificates when requested to do so.