Listing reference: click_016308 Listing status: Online Apply by: 24 March 2024 Position summary Industry: Wholesale&Retail Trade Job category: Retail Operations Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes Introduction To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets. To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required. To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets. To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised. To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. Knowledge: SAPC and relevant legal knowledge Ethical working practice and compliance Knowledge of stock, cost, risk and compliance management procedures Knowledge of patient care, professional counselling Knowledge of customer service excellence Skills: Tutorship and coaching skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Interpersonal skills (Customer service orientation and effective patient care) Following instructions and Procedures Relating and networking Delivering Results and Meeting Customer Expectations Relating and networking Planning and Organising Coping with Pressures and Setbacks Entrepreneurial and Commercial Thinking Working with people Adhering to Principles and Values Experience: Retail Pharmacy experience Education: Essential: Registered Pharmacist with SAPC Do you require help with the registration process? By clicking on the above you are agreeing to this site's Terms of Use . Read our full Data Protection Policy here . To ensure safe access to your data, your password needs to meet the below minimum requirements: Minimum of 6 characters long Minimum of 1 numeric character [0 - 9] Minimum of 1 lowercase character [a - z] Minimum of 1 uppercase character [A - Z] Minimum of 1 special character, for example @!?#$%... Will be used for account recovery in the case that you no longer have access to the supplied email address. CV file * We will parse your CV to make creating a profile as easy as possible #J-18808-Ljbffr