About Us:We are an African Medical Assistance branch of a global company that provides support for various international European insurance companies and their travelers. Our staff in Cape Town handles insurance and assistance claims with high professional standards in an international office environment, collaborating with other Centers worldwide.We are currently seeking Japanese speakers to join our team as Claims Handlers. Start Date: 1 July 2024Key responsibilities include.Providing claims servicesReplying to incoming email inquiriesProcessing and arranging claims for medical and travel insuranceHandling claims from start to finish, including data entry and invoice assessmentDelivering friendly and outstanding customer serviceResponding to inquiries in a timely and efficient mannerWorking efficiently in a multilingual and multicultural teamJob Requirements:Professional fluency in JapaneseProactive and able to perform well under pressure.Excellent attention to detailFlexible and open-minded to ongoing changes and trainingMatric or higher qualificationStrong computer skills in Microsoft Office toolsIdeally, SA VISA is secured.Preferred Qualifications:FSB registration (a significant advantage)Previous work experience in Medical Assistance, Insurance, Claims Handling, or TourismWe Offer:A stable, global company backgroundTraining based on international professional know-how, systems, and various training platforms21 days vacation per yearRemuneration:Basic salary: R22,000.00Medical aid covers for the employee and up to 2 minor dependents (paid by the company)Retirement Annuity Benefit (10% of basic salary, paid by the company)Performance bonusFree basement parking#J-18808-Ljbffr