Job Description: Your responsibility will include but is not limited to: Timely and precise generation of customer billing documents, including invoices, credit notes, and rebates in adherence to company guidelines and contractual agreements Uphold the accuracy and integrity of billing processes to ensure all transactions are complete and error-free Serve as a central point of contact for both internal and external customer inquiries, promptly addressing concerns and escalating issues when necessary Proactively reach out to customers to address overdue payments and outstanding invoices Assist the Supervisor in managing day-to-day operations and providing guidance to the Billing and Credit Control Team Administrators Conduct reconciliations and settlements for customer transactions, maintaining accurate records of payments and outstanding balances Maintain organized records of collection efforts, communications, and customer contracts to facilitate efficient management of accounts Skills&Experience: 5 years of experience in a similar role Qualification: Matric Contact ANNARI STANDER #J-18808-Ljbffr